Summary
Overview
Work History
Skills
Timeline
Generic

Fahmida Haniff

Jamaica,NY

Summary

Dynamic and detail-oriented Bookkeeper with proven expertise at Front Line Combustion Inc. Skilled in QuickBooks and adept at problem-solving, I enhanced cash flow management and streamlined payroll processes. Recognized for my friendly demeanor and strong communication skills, I consistently improved vendor relationships and ensured timely financial reporting.

Experienced with maintaining accurate financial records and managing ledgers efficiently. Utilizes in-depth knowledge of financial software to streamline accounting processes and ensure timely reconciliations. Track record of ensuring regulatory compliance and supporting financial decision-making through detailed reporting.

Overview

17
17
years of professional experience

Work History

Bookkeeper

Front Line Combustion Inc
04.2017 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.

Store Associate

Cookies Kids Department Store
05.2012 - 03.2013
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.

Real Estate Assistant/Front Office Assistant

East Coast Realty by Zarina
04.2009 - 12.2010
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
  • Provided training support for new hires, contributing to their successful integration into the team environment.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Customer Service Representative

Grameen Telecom
10.2008 - 03.2009
  • Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.
  • Handled escalated customer concerns with empathy and tact, leading to satisfactory resolutions.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Delivered exceptional service through active listening, clear communication, and professional etiquette on each call handled.
  • Addressed customer inquiries promptly, resulting in increased efficiency of overall call management process.

Skills

  • Bookkeeping
  • Quickbooks
  • Problem-solving
  • Friendly, positive attitude
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Active listening
  • Decision-making
  • Verbal communication

Timeline

Bookkeeper

Front Line Combustion Inc
04.2017 - Current

Store Associate

Cookies Kids Department Store
05.2012 - 03.2013

Real Estate Assistant/Front Office Assistant

East Coast Realty by Zarina
04.2009 - 12.2010

Customer Service Representative

Grameen Telecom
10.2008 - 03.2009

Similar Profiles

CREATE PROFILE
Fahmida Haniff