Fahmida Sultana
New York,NY
Summary
Innovative problem-solver skilled in analytical thinking and creativity. Delivers impactful solutions while adapting to new challenges and fostering strong relationships with clients and team members. Focused on driving team success and achieving results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Empower Health
New York, NY
01.2021 - 11.2025
- Collaborated with interdisciplinary teams to improve client care strategies, ensuring tailored support for individual needs.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Designed and executed behavior intervention plans that addressed specific client needs, fostering positive behavior change.
- Created strategies to enhance patient safety, wellness, and independence, contributing to overall quality of care.
Account Executive
TheGrowthHub
New York, NY
09.2023 - 08.2025
- Cultivated strong client relationships, identifying and addressing unique needs and preferences.
- Conducted market research to unveil new business opportunities and industry trends.
- Developed and executed a comprehensive sales plan, boosting revenue in assigned territory.
- Prepared detailed presentations for client meetings, facilitating informed strategic discussions.
- Identified potential customers through thorough competitive analysis and research.
- Collaborated with management, offering actionable insights to enhance operations and promotional strategies.
- Recruited, hired, and trained new staff, enhancing team performance and profitability.
Sales and Marketing Head
Elevance Health
New York, New York
05.2023 - 11.2024
- Collaborated with hiring managers to clarify job requirements and create targeted candidate profiles.
- Coordinated onboarding processes for new hires, ensuring compliance with company policies.
- Facilitated workshops on interview techniques, improving hiring teams' selection skills.
- Conducted interviews with candidates, evaluating qualifications and making informed hiring decisions.
- Assisted customers in product selection, delivering tailored recommendations to meet their needs.
Manager
JCPenny Department Store
Lansdale, Pennsylvania
11.2017 - 08.2021
- Developed strategic plans aligned with company objectives and implemented them successfully.
- Analyzed business performance data and forecasted results for upper management decision-making.
- Conducted performance reviews that identified areas for improvement in team member effectiveness.
- Coordinated team activities to strengthen workplace camaraderie and culture.
- Mentored new employees on company programs, providing insights and guidance.
- Resolved customer complaints promptly, maintaining a strong brand image.
- Analyzed market trends and competitor activities to guide business strategy.
- Managed vendor relationships through contract negotiations, securing timely delivery of goods.
Education
Bachelor of Arts - Psychology Pre-Med
Temple University
Philadelphia, PA12-2019
Associate of Arts -
Montgomery County Community College
Blue Bell, PA05-2018
Post-Baccalaureate Diploma -
New York University
New York, NYSkills
- Applied behavioral analysis
- Behavior intervention planning
- Video modeling
- Behavior observation
- Data analysis
- Client relationship management
- Team collaboration
- Problem solving
- Time management
- Risk management
- Effective communication
- Active listening
- Critical thinking
- Customer service
- Strategic planning
- Sales strategy development
- Market research
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Limited
Arabic
Limited
Certification
- RBT Certificate
Accomplishments
- PSI Chi Honors Society
- Dean's List
- W.W. Smith Scholar (Merit Scholarship)
- Phi Betta
Affiliations
- Jamia Masjid- provided support, basic supplies, and food for neighbors, civilians in rural areas
- Love First- speaking to elderly people to provide emotional support
- Bilingual Teacher- Teaching immigrants basic English so they can navigate life in America
- Volunteer Work- Providing support to immigrants who are struggling financially and English by driving them places and translating when needed
- MSMI (Minority Student Mentoring Initiative)- Mentored students of color in college who needed guidance and or peer to peer counseling
Timeline
Account Executive
TheGrowthHub
09.2023 - 08.2025
Sales and Marketing Head
Elevance Health
05.2023 - 11.2024
Registered Behavior Technician
Empower Health
01.2021 - 11.2025
Manager
JCPenny Department Store
11.2017 - 08.2021
Bachelor of Arts - Psychology Pre-Med
Temple University
Associate of Arts -
Montgomery County Community College
Post-Baccalaureate Diploma -
New York University