FAHRIBA ABDULLAH
Los Angeles,CA
Summary
Hands-on, client-oriented banking professional implements creative investment strategies. Dedicated to continuous improvement of modeling and statistical analysis.
Overview
11
11
years of professional experience
Work History
Financial Services Representative
Canadian Imperial Bank of Commerce
Regina, Sasketchewan
03.2022 - 03.2024
- Help clients to manage their day-to-day banking
- Focus on issue resolution, and recommend banking products that make their banking easier.
- Set up clients with alternate ways to do banking in the digital world.
- Opening various kinds of personal accounts, such as chequing account, TFSA, and RRSP.
- Providing need-based banking solutions through meaningful conversation with clients
- proactively promoting various CIBC banking products according to client's financial health
Security Officer
GardaWorld Security
Regina, SK
12.2021 - 02.2022
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
Customer Experience Associate
Citibank
Kuala Lumpur, Kuala Lumpur
11.2016 - 10.2017
- Provided exceptional customer service to ensure customer satisfaction.
- Created and maintained a positive work environment for customers and colleagues alike.
- Resolved customer complaints quickly and professionally.
- Handling cash
- Depositing cheque for clients
- Paying their household bills with cash
- Collected deposits or payments and arranged for billing.
Teller
Rupali Bank
Dhaka, Dhaka
02.2013 - 07.2013
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Provided exceptional customer service while accurately processing routine transactions.
- Answered customer inquiries regarding bank products and services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Continuously updated knowledge about banking products, services, policies and regulations.
Education
MBA -
University of Regina
Regina09-2019
BBA - HRM
American International University Bangladesh
Dhaka01-2009
Skills
- Financial Services
- Teller transactions
- Customer Relationship Building
- Cash Handling
Timeline
Financial Services Representative
Canadian Imperial Bank of Commerce
03.2022 - 03.2024
Security Officer
GardaWorld Security
12.2021 - 02.2022
Customer Experience Associate
Citibank
11.2016 - 10.2017
Teller
Rupali Bank
02.2013 - 07.2013
MBA -
University of Regina
BBA - HRM
American International University Bangladesh
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