Faida Muriithi
Atlanta,GA
Summary
Management and operations professional with a proven track record in leadership roles. Demonstrates strong team collaboration and adaptability, consistently delivering measurable results. Expertise in strategic planning, staff development, and enhancing operational efficiency. Recognized for reliability and effective problem-solving in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Tommy Hilfiger
01.2022 - Current
- Achieved 25% increase in customer satisfaction ratings through effective team management.
- Motivated and trained employees to enhance overall performance.
- Collaborated with General Manager on marketing strategies to boost brand awareness and drive sales.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Managed financial operations, including budgeting, forecasting, and cost control for optimal profitability.
- Led weekly conference calls and created PowerPoint presentations for clear communication.
- Provided technical assistance to customers, ensuring prompt resolution of issues.
Internship- SharePoint Developer / Website Admin
Komatsu America Corp
11.2021 - 12.2021
- Presented solution status to VP of ICT upon website project completion.
- Shadowed Infrastructure team to gain insights into data center operations during internship.
- Conducted training sessions on publications site for enhanced user engagement.
Aquatic Pesticide Applicator (Foreman)
Aquatic Doctors Lake Management
06.2017 - 08.2021
- Led team of one to three apprentices, treating over 850 acres of water each season.
- Operated pickup truck with 13ft boat through challenging off-road conditions.
- Identified aquatic organisms present in various bodies of water.
- Selected appropriate chemical applications for effective water treatment.
- Improved plant health by addressing specific pest issues with targeted solutions.
- Trained new hires on safe handling techniques and emergency response protocols to promote safety.
Education
Associate - Information computer systems
Grand Rapids Community College
Grand Rapids, MI01.2020
Skills
- Leadership and management
- Training and development
- Oral and presentation communication
- Written documentation skills
- Customer service excellence
- Assembly and maintenance
- Peripheral management
- Printer troubleshooting
- Driver installation and debugging
- Microsoft Office proficiency
- Adobe Creative Suite expertise
- Staff management and supervision
- Inventory control strategies
- Operations management
Languages
English
Native or Bilingual
Swahili
Limited Working
Timeline
Assistant General Manager
Tommy Hilfiger
01.2022 - Current
Internship- SharePoint Developer / Website Admin
Komatsu America Corp
11.2021 - 12.2021
Aquatic Pesticide Applicator (Foreman)
Aquatic Doctors Lake Management
06.2017 - 08.2021
Associate - Information computer systems
Grand Rapids Community College
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