Summary
Overview
Work history
Education
Skills
Timeline
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Faidat Shittu

Leamington spa

Summary

Confident in leading teams and solving problems to ensure smooth operations, bringing strong leadership skills and ability to manage resources effectively. Skilled in communication and conflict resolution, ensuring positive work environment and seamless shift transitions. Aim to drive productivity and enhance team performance in a Management role.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Shift manager

McDonald's
Luton
08.2018 - 07.2019
  • Resolved customer complaints promptly to maintain high service standards.
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Enforced compliance with food hygiene regulations, upheld high quality standards..
  • Conducted regular staff meetings, kept everyone updated about company policies or changes therein..
  • Monitored supply levels to maintain proactive approach to handling shortages and maintaining manufacturing schedules.

Customer service representative

Aspinal foundation
Uxbridge
02.2016 - 06.2018
  • Trained new hires for improved productivity and efficiency on the job floor.
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Ensured smooth running of operations with timely preparation of reports.

Education

Bachelor of Business Administration -

University of bedfordshire
luton, Bedforshire
07.2017 - 07.2019

Skills

  • Adaptable leadership
  • Knowledge of erp systems
  • Customer orientation
  • Technical proficiency
  • Integrity and ethics

Timeline

Shift manager

McDonald's
08.2018 - 07.2019

Bachelor of Business Administration -

University of bedfordshire
07.2017 - 07.2019

Customer service representative

Aspinal foundation
02.2016 - 06.2018

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Faidat Shittu