Faidon Kefaleas

To Whom it may concern,

At Angelina Bakery I am responsible for leading and directing restaurant operations leadership of approximately a defined territory. I am responsible for leading, coaching and directing General Managers in support of division strategic plan and company core values, ensuring defined territory meets or exceeds operational standards, and adheres to systems, policies and procedures. I am accountable for the growth and development of all Managers and building a talent pipeline within defined territory.

Below, there is a list of my responsibilities:

• Accountable for leading multi-unit restaurant operations leadership in driving same store sales and EBITDA goals in alignment with the company strategic plan.
• Partners with operations leadership to define territory budget and sales goals
• Aligns with above restaurant leadership on execution of such plans.
• Coaches Managers on Profit and Loss statements
• Provides guidance and corrective action on labor, food, waste and other controllable measures on a periodic basis.
• Provides coaching to District Managers and Restaurant General Managers on inventory control, local store marketing, on premise and off premise order production and delivery in support of sales growth and the strategic plan.
• Responsible for territory reporting and administrative processes.

Knowledge, Skills, and Abilities:

• Marketing techniques
• Restaurant Operations
• Financial Acumen
• Consultation Practices
• Organizational skills
• Good communication and facilitation skills to multiple audiences
• Computer Skills
• Excellent conflict resolution skills
• Excellent leadership and management
• Must possess the ability to impart knowledge while fostering a partnership
• Demonstrates the ability to quickly develop positive working relationships.
• Ability to multi-task
• Ability to serve in a self-directed role
• Adherence to company core values
• Manage and direct overall operations.
• Set Business goals.

To Whom it may concern,

At Angelina Bakery I am responsible for supervising multiple departments and overseeing various process sectors within the organization by leading business and sales operations in their assigned region, setting goals, coaching Managers, and ensuring regulatory compliance.

Below, there is a list of my responsibilities:

• Set tools and objectives for departments or units.
• Develop budgets and ensure department adheres to it.
• Participate in developing policies and procedures.
• Manage staff.
• Hire, train, and terminate workers as needed.
• Determine salary brackets.
• Handle employee relations.
• Attend and preside over meetings.
• Maintain employee records.
• Manage and direct overall operations.
• Set goals for each department.
• Clearly communicate goals to department heads.
• Measure the success of each department.
• Manage support staff.
• Delegate responsibility.
• Generate and present reports on departmental goals.
• Participate in seminars and conferences.
• Motivate and encourage employees.
• Participate in lead generation and business development.
• Ensure high customer and client satisfaction.
• Solicit customer feedback.
• Ensure inventory is stocked and consistently replenished.
• Promote company's mission and values.
• Set district and regional goals.

To Whom it may concern,

At Angelina Bakery I have the overall responsibility for directing the daily operations of the Bakery ensuring compliance with company standards in all areas of operation.

Below, there is a list of my responsibilities:
• Tracked sales performance
• Assisted with payroll
• Developed strong relations with customers and vendors on behalf of the organization
• Determined staffing and scheduling requirements
• Trained and mentored all staff
• Created an effective orientation program
• Provided daily reports in compliance with labor, quality control, food safety and federal requirements
• Ensured all staff upheld company standards such as customers service, cleaning procedure, excellent verbal communication skills, greet and make all guests feel welcome, up-sell additional products when appropriate, deliver checks and collect bill payments, follow all relevant health department regulations, attentiveness and patience for customers, hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS), strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment, communicate with kitchen staff
• Control profit & loss, maintaining inventory, reviewing financial reports, and taking appropriate actions.
• Ensure complete and timely execution of corporate & local marketing programs.
• Maintain dry food storage areas: inventory, FIFO rotation, par supply levels, ordering.
• Out-of-the-box thinker who know how to build sales

To Whom it may concern,

At Amylos taverna I had the overall responsibility for directing the daily operations of the restaurant ensuring compliance with company standards in all areas of operation.
Below, there is a list of my responsibilities:

• Control day-to-day operations by scheduling, ordering, and developing the restaurant team members.
• Control profit & loss, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
• Recruit, interview, and hire team members, conduct performance appraisals, take disciplinary action, motivate and train.
• Have authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources.
• Ensure that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to.
• Ensure that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.
• Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
• Ensure food quality and 100% customer satisfaction.
• Ensure complete and timely execution of corporate & local marketing programs.

To Whom it may concern,

Omonia cafe offers you breakfast and dinner at any time of the day. It's been established as a bakery because it produces and sells flour-based food and coffees.

• Ensure that the bakery is adequately stocked with quality baking ingredients and supplies.
• Ensure that baking tools, utensils, and equipment are properly cleaned and sanitized.
• Develop and implement advertising and marketing strategies to attract new customers.
• Create suitable work schedules for staff members.
• Appraise staff performance and carry out the necessary disciplinary measures to address poor performance.
• Train staff to produce high-quality bakery items while following proper food handling procedures.
• Strategically arrange bakery items in display cases to encourage customer purchases.
• Inspect bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.
• Resolve customer complaints in a professional manner.

• As a production assistant manager I used to organize the business, finance and employment issues in film and television productions
• As a Production Manager, you would be in charge of how the production budget is spent and making sure that everything runs smoothly during filming.