Faina Yelensky
Stamford
Summary
Dynamic cafe owner with over 15 years of experience in menu development and inventory control. Proven ability to foster strong vendor relationships and ensure health compliance while enhancing brand visibility within the community.
Overview
15
15
years of professional experience
Work History
Cafe Owner
Cafe Oolala LLC
Stamford
02.2011 - Current
- Managed daily operations and ensured smooth cafe functionality.
- Trained and supervised staff to deliver exceptional customer service.
- Fostered a welcoming atmosphere to enhance customer experience and loyalty.
- Resolved customer complaints quickly and efficiently using problem-solving skills.
- Created seasonal menu items based on customer feedback and trends.
- Implemented marketing strategies to enhance brand visibility in the community.
- Developed and maintained vendor relationships for quality supplies.
- Identified potential suppliers and negotiated contracts with vendors for best prices on goods.
- Oversaw financial management, including budgeting and expense tracking.
- Ensured compliance with health and safety regulations in the cafe environment.
- Trained new employees on proper food handling techniques, safety protocols, and company policies.
Education
Bachelor of Science - Hotel And Restaurant Management
New York University
New York, NY05-1995
Skills
- Menu development
- Food safety regulations
- Financial management
- Inventory control
- Vendor management
- Customer relationship management
Timeline
Cafe Owner
Cafe Oolala LLC
02.2011 - Current
Bachelor of Science - Hotel And Restaurant Management
New York University