Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fairley Guillory

Houston

Summary

Offering strong foundation in customer service and teamwork, ready to learn and grow in dynamic environment. Brings understanding of mixology principles and commitment to mastering bartending techniques. Ready to use and develop customer service and teamwork skills in Desired Position role. Personable and adaptable with positive attitude and strong interpersonal skills. Knowledgeable about mixology and cocktail crafting, delivering exceptional customer service and efficient bar management. Dedicated to creating memorable experiences and enhancing customer satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head Bartender

Qwick Professional Freelancers
06.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Bartender Host Server

BB Italia
05.2017 - 04.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender Host Server

Reef Seafood Restaurant
05.2007 - 10.2019

Full service bar dining room special events open close

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.

Education

Business Administration

University of Houston
05.1999

Skills

  • Staff training and supervision
  • Cash handling expertise
  • Attentive service
  • Taking inventory

Certification

TABC alcohol certification,food handler certified graduate Lasco Wine College

Timeline

Head Bartender

Qwick Professional Freelancers
06.2022 - Current

Bartender Host Server

BB Italia
05.2017 - 04.2020

Bartender Host Server

Reef Seafood Restaurant
05.2007 - 10.2019

Business Administration

University of Houston
Fairley Guillory