Summary
Overview
Work History
Education
Skills
Certification
Projects
LANGUAGES
Timeline
Generic

Faisal Almutairi

Riyadh

Summary

Ambitious media and advertising student at Indiana University (graduating December 2025), specializing in advertising creative. I have a strong base in marketing, advertising, public relations, and consumer behavior through hands-on coursework, media production, and real consulting projects. I worked with clients on a PTSD awareness project and a cultural research project, which strengthened my project management, teamwork, and communication skills. I also worked in customer service and restaurants, which improved my patience, problem-solving, and daily communication with many types of customers. Skilled in media tools, PR writing, and understanding audience behavior.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

McNutt Dining, Indiana University
Bloomington
08.2025 - Current
  • Delivered friendly and efficient service to approximately 300 students and guests daily.
  • Supported daily operations and inventory management across 8 dining concepts.

Floor Supervisor

Suda's
Chicago
05.2025 - 08.2025
  • Led the dining floor and supported a team of servers, keeping service flow smooth and cutting table wait times by 15%.
  • Trained 5 new staff members on fine-dining standards, improving guest satisfaction scores by 18%.

Marketing Coordinator Intern

Suda's
Chicago
05.2024 - 08.2024
  • Managed social media and promotions, boosting weekend bookings by 52% in 4 months and increasing 5-star Google reviews.
  • Created and edited photos and short videos of food and the restaurant for social media, growing followers from 1,252 to 4,221.

Education

Bachelor of Arts & Science - Media, Advertising Creative

Indiana University
Bloomington, IN, USA
12.2025

Skills

  • Time management, organization, and adaptability
  • Cross cultural communication
  • Public relations and marketing strategy
  • Consumer behavior and market research
  • Attention to detail
  • Building long-term customer relationships
  • Customer service and client focus
  • CRM and customer database usage
  • Microsoft Office (Word, PowerPoint, Excel)

Certification

  • Marketing Funnel Essentials
  • Private Marketplace Essentials
  • Contextual Targeting Essentials
  • Direct Buying Essentials

Projects

PTSD Awareness Campaign, Warriors in Nature

  • Worked with a client to plan a communication and awareness campaign for people with PTSD.
  • Helped with research, outreach ideas, and messaging to reach target audiences.
  • Supported fundraising that brought in $5,400 in less than eight weeks, almost 50% of the client’s yearly $10,000 goal.
  • Helped promote and grow the social media accounts.

Rich Coasts Project

  • Worked with a team of 4 to help a client make cultural collections more accessible and interactive for the public.
  • Researched audience engagement and suggested media ideas to improve public access.
  • Worked with a Costa Rica based community project to plan next steps for their digital archive and stories.
  • Co wrote a business plan with project overview, goals, and a simple budget and cost breakdown.

Integrated Marketing Campaigns – A441 IMC Campaign Planning

  • Worked in an agency style team to plan 2 full IMC campaigns for a national and a local client.
  • Completed situation analysis and SWOT and researched target audiences.
  • Co-developed full campaign plans, including creative concepts, media mix, promotions, a $1M budget, and evaluation plans.

LANGUAGES

  • Arabic, native
  • English, fluent

Timeline

Customer Service Representative

McNutt Dining, Indiana University
08.2025 - Current

Floor Supervisor

Suda's
05.2025 - 08.2025

Marketing Coordinator Intern

Suda's
05.2024 - 08.2024

Bachelor of Arts & Science - Media, Advertising Creative

Indiana University