Summary
Overview
Work History
Education
Skills
Timeline
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Faisal Kanaan

Summary

Highly-motivated individual with the desire to take on new challenges. With a strong work ethic, I'm incredibly adaptability and have exceptional interpersonal skills. I'm very capable of mastering new skills and completing new tasks in tandem. I'm also an accomplished teacher and leader. With a personal commitment to self improvement.

Overview

6
6
years of professional experience

Work History

Team Leader

Philz Coffee
Sacramento, CA
09.2023 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.

Teachers Assistant

San Fransisco State University
San Fransisco, CA
08.2021 - 12.2025
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Tutored and assisted students individually and in small groups to help them master assignments and reinforce learning concepts.
  • Prepared lesson materials, bulletin board displays, and demonstrations to assist teachers in classroom preparation.

Assistant Manager

Peet's Coffee and Tea
San Fransisco, CA
03.2020 - 09.2023
  • Manage a multi-million dollar locations front of house and back of house operations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Used real time analytics to predict business needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with store managers to train employees to become cross-functional and self sufficient assets.
  • Upheld Covid-19 regulations during pandemic times.

Education

Master of Science - Data Science

San Fransisco State University
San Fransisco

Bachelor of Science - Statistics

San Fransisco State University
San Fransisco
05.2023

Bachelor of Science - Psychology

San Fransisco State University
San Fransisco
05.2023

Associate of Science - Computer Science

San Fransisco State University
San Fransisco
05.2023

Skills

  • Team Leadership and Development
  • Strong and effective communication
  • Expertise in Microsoft excel and Google Sheets, SPSS and R
  • Experience in C, Python, and JAVA
  • Capable of making cohesive long term solutions based on cross analysis of project goals and realistic output
  • Capable of preforming accurate analytics of finance projections
  • Production Scheduling
  • Operations Monitoring
  • Power Tool Operation
  • Mechanical Aptitude

Timeline

Team Leader

Philz Coffee
09.2023 - Current

Teachers Assistant

San Fransisco State University
08.2021 - 12.2025

Assistant Manager

Peet's Coffee and Tea
03.2020 - 09.2023

Master of Science - Data Science

San Fransisco State University

Bachelor of Science - Statistics

San Fransisco State University

Bachelor of Science - Psychology

San Fransisco State University

Associate of Science - Computer Science

San Fransisco State University
Faisal Kanaan