Faisal Rehman
Newark,DE
Summary
Excelled in inventory control and customer service excellence, significantly boosting efficiency. Demonstrates exceptional multitasking and organizational abilities alongside a commitment to professionalism and courtesy. Expert in driving revenue growth and fostering positive customer experiences. Dedicated employee with strengths in customer service, sales and promotion strategies. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
6
6
years of professional experience
Work History
Cashier
Exxon Mobil
Chester, MD
08.2024 - 11.2024
- Maintained current knowledge of store promotions to highlight sales to customers.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned items and checked pricing on cash register for accuracy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed sales transactions to prevent long customer wait times.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Counted and balanced cashier drawers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Checked personal identifications during alcohol and tobacco sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Retail Business Owner
Myself
Durban, South Africa
04.2019 - 08.2023
- Established pricing policies based on market research, profit goals, and cost analysis.
- Analyzed financial data, such as sales records and income statements, to identify areas of improvement.
- Implemented successful business strategies to increase revenue and target new markets.
- Kept records for production, inventory, income, and expenses.
- Resolved issues quickly through meticulous research and quick decision-making.
- Provided leadership guidance to staff members throughout all aspects of their job roles.
Education
High School Diploma -
Hussain High School
Pakistan06-2004
Skills
- Drawer balancing
- Product restocking
- Returns processing
- Fraud prevention awareness
- Loss prevention
- Currency counting
- Multitasking and organization
- Sales techniques mastery
- Inventory control
- Report preparation
- Reliability and punctuality
- Merchandise restocking
- Product knowledge
- Dependability and reliability
- Inventory restocking
- Records maintenance
- Professionalism and courtesy
- Patience and empathy
- Customer service excellence
Languages
English
Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Cashier
Exxon Mobil
08.2024 - 11.2024
Retail Business Owner
Myself
04.2019 - 08.2023
High School Diploma -
Hussain High School
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