Faisal Sadek
Charlotte ,NC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
13
13
years of professional experience
Work History
Merchandiser
Coke Cola
Charlotte, NC
11.2024 - Current
- Planned commercial displays to entice and appeal to customers.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Researched new products to determine potential success in assigned stores.
- Cleaned and organized display cases, shelves and aisles.
- Monitored stock to maintain sufficient quantity of featured product.
Personal Shopper
Instacart
Charlotte, NC
01.2021 - Current
- Assisted customers in selecting items that met their individual needs and preferences.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Ensured accuracy of orders by double checking contents before bagging each item.
- Processed payments accurately and efficiently.
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
- Delivered groceries on time according to company standards for customer satisfaction.
- Provided exceptional customer service throughout the shopping experience.
Grocery Team Member
Whole Foods Market
Charlotte , NC
06.2019 - 11.2024
- Prepared products for sales floor by adding tags and readying pallets or restocking
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized
- Provided friendly and knowledgeable service to all guests
- Maintained tidy, clean and trash-free work areas
- Created positive and rewarding client experiences through warm and friendly customer interactions
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Removed outdated and overripe items from stock to eliminate health risks.
- Added labels to products, rotated current stock and professionally arranged merchandise.
Operations Associate
Dicks Sporting Goods
Pineville, NC
06.2020 - 01.2021
- Create a world-class customer experience by providing passionate customer service and selling through customer engagement
- Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
- Maintain cleanliness of all areas of the store including the office and restrooms
- Adhere to all safety policies and procedures
- Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
- As business needs arise, other tasks may become necessary
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Helped customers find specific products, answered questions and offered advice.
Juicerista
Clean Juice
Winter Park, FL
12.2019 - 06.2020
- Earned reputation for good attendance and hard work.
- Washed, peeled, cut, and measured recipe ingredients.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Washed and sanitized dishes after every use to protect customers.
- Verified orders and bagged items for easy transport.
- Stored food in designated areas following wrapping, dating, food safety, and rotation procedures.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Shift Leader
City Blends Smoothie Cafe
Charlotte , NC
02.2015 - 06.2019
- Received food orders from patients and families, and explained offerings
- Resolved customer concerns and relayed relevant information to supervisor
- Cleaned and sanitized kitchen equipment, service, and dining areas to prevent spreading germs
- Completed opening, closing and shift change tasks to promote store efficiency
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Monitored and counted food stock and supplies to reorder on time
- Verified orders and bagged items for easy transport
- Took customers' orders by recording requested menu items, substitutions, and add-ons
- Accepted payments and made a change to process transactions
Crew Worker
Regal Entertainment
Charlotte, NC
08.2011 - 02.2015
- Processed admission payments and provided tickets.
- Provided knowledgeable service when answering questions and greeted all customers with friendliness.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- Earned reputation for good attendance and hard work.
Education
Associate of Applied Science - Computer Technology Ingratiation
Central Piedmont Community College
Charlotte, NC06-2018
High School Diploma -
Providence High School
Charlotte, NC06-2013
Skills
- Problem solving
- Strong team member
- Problem solving
- Decision making
- Communication Skills
- Teamwork
- Time management skills
- Customer service excellence
Affiliations
- YMCA Blue Ridge Leader School Black Mountain, N.C. June 2011-2013
- YMCA Morrison Leadership development Charlotte, N.C. Aug.2009-2013
- Providence NJROTC, Charlotte, N.C. Aug.2010- Jun.2013
Timeline
Merchandiser
Coke Cola
11.2024 - Current
Personal Shopper
Instacart
01.2021 - Current
Operations Associate
Dicks Sporting Goods
06.2020 - 01.2021
Juicerista
Clean Juice
12.2019 - 06.2020
Grocery Team Member
Whole Foods Market
06.2019 - 11.2024
Shift Leader
City Blends Smoothie Cafe
02.2015 - 06.2019
Crew Worker
Regal Entertainment
08.2011 - 02.2015
Associate of Applied Science - Computer Technology Ingratiation
Central Piedmont Community College
High School Diploma -
Providence High School