Faisha Staples
Human Resource
Tyler,TX
Summary
Proficient and detailed oriented in the knowledge of Human Resources and business with my years of experience and education. My educational background starts with my Associates degree in Applied Science, Bachelor’s of Science in Healthcare Management, and Master’s in Human Resources. I’m a born leader, who is reliable and an organized team member with the ability to communicate effectively and handle office changes with 5+ years of experience. Skilled at building and maintaining relationships, employee relations, business management, multitasking,recruiting, training and development, decision-making, performance management, customer satisfaction, mentorship, problem solving, conflict resolution,ensure compliance with labor laws, representing shared company values, and much more.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Social Care Worker
Right At Home
06.2022 - Current
- Provide personal care for the elderly and disabled that is safe, timely, effective, efficient, equitable, and client centered.
Pediatrics Therapy Coordinator
At Home Healthcare
02.2022 - 06.2022
- Efficiently coordinate schedules for therapy staff and ensure all weekly schedules are filled.
- Maintain accurate list of therapist caseloads and update list as needed.
- Ensure accurate medical records and upload files into patient records.
Accounts Receivable Accountant
Eyecare Associates of East Texas
11.2019 - 03.2020
- Maintain company ledgers and daily financial transactions.
- Identify discrepancies in ledgers and accounts, track the source and correct them.
- Coordinate and manage payment and billing details.
Charge Entry Clerk
U. S. Dermatology Partners
08.2019 - 10.2019
- Ensure accurate and timely posting of insurance transactions.
- Maintain accurate information regarding patient account receivable.
- Enter data into the facility’s computer system.
Billing Specialist
Fresenius Medical Care
09.2017 - 05.2019
- Verify patient’s insurance and demographic information.
- Ensure client’s records are accurate and current.
- Receive payments from patients and inform of outstanding balance.
Billing-Technical Support Specialist
Suddenlink
08.2016 - 08.2017
- Keep an accurate record of client accounts and outstanding balances.
- Responsible for receiving, sorting, and tracking incoming payments.
- Send invoices and account updates to clients.
Social Care Worker
Visiting Angels
09.2014 - 08.2016
- Provide basic care and support for elderly patients.
- Communicate with patients about their symptoms and needs.
Customer Service Representative
Bumper to Bumper Auto Parts
05.2008 - 03.2011
- Coordinate day-to-day operations.
- Run daily reports.
- Cash handler.
- Inventory.
- Close up store at the end of day procedures.
- Prepare orders for delivery.
- Provide excellent customer service.
Education
Master’s program- Human Resource Management -
South University Savannah Online
04.2024
Certification- Professional Coding (CPC) -
Tyler Junior College
08.2021
Bachelor of Science- Healthcare Management -
South University-Savannah
05.2021
Associate- Applied Science -
South University Savannah
02.2016
Certification- Unit Secretary -
Benchmark Career Institute
05.2006
Skills
- Excellent verbal and written communication skills
- Moderate working knowledge of Microsoft Office, Word, Excel, Access, Dynamics GP
- Able to operate office equipment, ie, office computer, printer, fax machine
- Commitment to good interpersonal relations and teamwork
- Excellent organizational and time management skills
- Progress Documentation
- Client documentation
- Patient transportation
- Care Plan Management
- Behavioral Management
- Meal Preparation
- Care plan assessment
- Medication Administration
- Client safety and first aid
- Vital signs monitoring
- Personal Hygiene Assistance
- [State] Driver's License
- Schedule Management
- Toileting assistance
- Mobility support
- Patient Transport
- Light Housekeeping
- ADL support
- Behavior redirection
- Clinical Quality Program Standards
- Quality program protocols
- Medical Charting
- Compassionate client care
- Case management experience
- Interpersonal Communication
- Ambulation Assistance
- Knowledge of state regulations
- Care Plan Adherence
- Community activities
- RMS-System
Certification
Certified Professional Coder, 06/21, 08/21
Timeline
Social Care Worker
Right At Home
06.2022 - Current
Pediatrics Therapy Coordinator
At Home Healthcare
02.2022 - 06.2022
Accounts Receivable Accountant
Eyecare Associates of East Texas
11.2019 - 03.2020
Charge Entry Clerk
U. S. Dermatology Partners
08.2019 - 10.2019
Billing Specialist
Fresenius Medical Care
09.2017 - 05.2019
Billing-Technical Support Specialist
Suddenlink
08.2016 - 08.2017
Social Care Worker
Visiting Angels
09.2014 - 08.2016
Customer Service Representative
Bumper to Bumper Auto Parts
05.2008 - 03.2011
Master’s program- Human Resource Management -
South University Savannah Online
Certification- Professional Coding (CPC) -
Tyler Junior College
Bachelor of Science- Healthcare Management -
South University-Savannah
Associate- Applied Science -
South University Savannah
Certification- Unit Secretary -
Benchmark Career Institute
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