Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Able

Spartanburg,SC

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience

Work History

Seasonal Station Agent

Greenville-Spartanburg International Airport
04.2024 - 06.2024
  • Streamlined daily operations by coordinating with airport crew to facilitate smooth boarding processes for passengers.
  • Promoted company loyalty programs, resulting in increased repeat business from satisfied customers.
  • Improved the overall cleanliness of the station
  • Checked aircraft manifests for accuracy.
  • Provided excellent customer service while resolving issues related to lost items, trip delays, or general inquiries.
  • Assisted passengers with special needs, ensuring accessibility and a comfortable travel experience for all customers.
  • Ensured seamless communication between different departments by relaying pertinent information regarding train delays or service disruptions in a timely manner.

Customer Service Representative

Home Depot
01.2023 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Maintained up-to-date knowledge of product and service changes.

Cashier

Hibbett Sporting Goods
12.2018 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor in Buiness Administation - Logistics And Supply Chain Management

University of South Carolina Upstate
Spartanburg, SC
12.2024

Skills

    Microsoft Excel, Powerpoint, and Word, proficiency

    Expert problem-solving abilities

    Critical thinking

    Expert time management

    Detail oriented

    Expert data entry

    Strong work ethic and integrity

    Adapt quickly to change

    Multitasking

    Fast learner

    Proficient in handling challenges in fast-paced environments

    Proficient in logistics

Timeline

Seasonal Station Agent

Greenville-Spartanburg International Airport
04.2024 - 06.2024

Customer Service Representative

Home Depot
01.2023 - 06.2024

Cashier

Hibbett Sporting Goods
12.2018 - 08.2020

Bachelor in Buiness Administation - Logistics And Supply Chain Management

University of South Carolina Upstate

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Faith Able