Faith Allen
Oakley,California
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Tj Maxx Dept Store
Oakley, California
07.2023 - 07.2024
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Completed transactions in an efficient manner while providing excellent customer service.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Offered suggestions for additional items that may be of interest to customers.
- Processed returned merchandise according to company policies.
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company standards.
- Inspected purchased items for defects before handing them over to customers.
- Created price tags and merchandise signs for new items.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required.
Education
GED -
Independence High School
Brentwood, CA09-2033
Skills
- Money Handling
- Loss Prevention
- Display Setup
- Regulatory Compliance
- Order Processing
- Customer Service
Affiliations
- Likes to draw
- go on walks
- decorate and design
Languages
German
Elementary
Timeline
Retail Sales Associate
Tj Maxx Dept Store
07.2023 - 07.2024
GED -
Independence High School
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