Faith Alvarado
Cleveland,TN
Summary
Dynamic leader with proven expertise in streamlining warehouse operations and enhancing customer satisfaction at Amazon Warehouse. Skilled in inventory monitoring and employee scheduling, I excel in training teams to exceed productivity goals. My strong work ethic and leadership development abilities have significantly improved workflow efficiency and team performance.
Overview
11
11
years of professional experience
Work History
Picker/ Packer / Ware House Inventory
Amazon Warehouse
01.2017 - 11.2020
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
- Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Teller
SunTrust Now Truist
07.2014 - 06.2019
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
- Facilitated introduction of new tellers by mentoring them on bank procedures and customer service excellence.
- Improved branch security by adhering strictly to all policies and procedures related to cash handling and fraud prevention.
Finance Manager
Acceptance Now
01.2010 - 07.2014
- Managed departmental budgets to align expenditures with organizational goals.
- Developed financial reports for strategic decision-making and resource allocation.
- Identified financial risks with comprehensive assessments and proactive mitigation strategies.
- Developed risk management policies to safeguard organizational assets and ensure compliance.
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Education
High School Diploma -
James Madison High School
Norcross, GA06-2010
Skills
- Promotional strategies
- Store operations
- Employee scheduling
- Training and mentoring
- Marketing initiatives
- Promotional campaigns
- Staff training
- Customer service
- Team building
- Inventory monitoring
Timeline
Picker/ Packer / Ware House Inventory
Amazon Warehouse
01.2017 - 11.2020
Teller
SunTrust Now Truist
07.2014 - 06.2019
Finance Manager
Acceptance Now
01.2010 - 07.2014
High School Diploma -
James Madison High School
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