Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith Amerson

Denver,CO

Summary

Motivated Marketing Professional with experience in the fields of digital marketing and hospitality. Trained in implementing marketing and advertising campaigns, understanding consumer behavior, identifying industry trends, and optimizing social media platforms. A key team asset with a core competency in brand management and marketing strategy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Manager

Screen Pilot
09.2022 - Current
  • Manage a diverse portfolio of 40+ accounts, ensuring timely communication and effective problem resolution.
  • Work closely with accounts to ensure all marketing initiatives align with brand guidelines and business goals.
  • Develop, implement, and optimize digital marketing campaigns across various platforms including social media, email marketing, and SEO.
  • Monitor industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
  • Provide comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Successfully resolve escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Streamlined internal processes to increase efficiency in content creation, approval, scheduling, and distribution across multiple channels.
  • Boosted website traffic with targeted SEO tactics, keyword research, and content optimization.
  • Strengthened online presence by creating engaging social media content and managing multiple platforms.
  • Evaluated new technologies and platforms as potential additions to the overall digital marketing mix based on industry trends and competitive analysis.
  • Perform effectively in self-directed work environment, managing day-to-day operations and decisions.

Barista/Bartender

Vino Beano Restaurant
11.2021 - 08.2022
  • Worked collaboratively with management to achieve sales goals and targets.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Obtained skills in resolving customer complaints with professionalism to ensure high customer satisfaction.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Consistently met or exceeded daily sales targets, driving revenue growth for restaurant.

Event Planning Intern

John Gandy Events
08.2021 - 12.2021
  • Assisted in planning and executing upscale events with focus on personalized service.
  • Coordinated logistics for various event elements, ensuring seamless execution and guest satisfaction.
  • Collaborated with vendors to ensure timely delivery of materials and services, contributing to successful events.
  • Developed strong relationships with clients through clear communication, helping ensure client satisfaction throughout planning process.
  • Enhanced event attendee experience by coordinating and executing engaging activities and presentations.
  • Engaged and formed relationships with vast amount of personalities.
  • Managed administrative logistics of events planning, event booking, and event promotions.

Office Assistant

FGC, Inc.
04.2019 - 08.2019
  • Provided general administrative support to office team.
  • Managed calendars of high-level executives.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Optimized workflow processes through regular evaluation of office procedures for potential improvements.
  • Contributed to positive work environment by fostering open communication among colleagues.

Education

Bachelor of Science - Hospitality and Tourism Management

Dedman College of Hospitality, Florida State University
Tallahassee, FL
05.2022

Skills

  • Account/Client Relationship Management
  • Data Analytics
  • Digital Marketing
  • Brand Management
  • Marketing Material Review
  • Market Research and Analysis
  • Social Media Marketing
  • Google Business Suite

Certification

  • Microsoft Excel, PowerPoint, and Word
  • Fundamentals of Digital Marketing
  • Google Tag Manager Fundamentals
  • Google Analytics
  • Google Ads
  • Google Ads Video, Search, and Display
  • Facebook Ads Manager
  • Adobe Analytics
  • Bing Analytics

Timeline

Account Manager

Screen Pilot
09.2022 - Current

Barista/Bartender

Vino Beano Restaurant
11.2021 - 08.2022

Event Planning Intern

John Gandy Events
08.2021 - 12.2021

Office Assistant

FGC, Inc.
04.2019 - 08.2019

Bachelor of Science - Hospitality and Tourism Management

Dedman College of Hospitality, Florida State University

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Faith Amerson