Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Faith Azeez

Home Depot
Prince George's County ,MD
1
Certification
3
years of professional experience

Dedicated Customer Support Specialist with proven strengths in problem-solving, communication, and attention to detail. Committed to delivering exceptional customer experiences and efficiently resolving issues.

Work History

Customer Support Specialist

7 Months
Home Depot | 01.2026 - Current
  • Proactively drive sales by leveraging product knowledge
  • Deliver an exceptional experience for pro-customers, and contractors
  • Monitor and manage department inventory
  • Resolve customer issues in a timely manner
  • Process transactions (cash, electronic, check)
  • Maintain a clean, organized, and safe work environment

Customer Service Advocate

1 Year 1 Month
Target | 11.2024 - 12.2025
  • Promote the Target App
  • Work with customers to ensure excellent service
  • Actively support team efforts and assist peers
  • Accurately process checkout operations, and support cash office operations as needed
  • Attention to detail while prioritizing tasks

Cashier

7 Months
Beauty Zone | 02.2024 - 09.2024
  • Greet customers
  • Maintain a clean and organized checkout area to enhance customer experience
  • Assist customers with product inquiries and make recommendations to ensure customer satisfaction
  • Process customer sales, exchanges, and returns utilizing POS systems

Education

Associate of Science - Nursing

Prince George's Community College | Upper Marlboro, MD | 12.2028
  • [3.7] GPA

Skills

Customer relationship management
Customer support software
Service ticket management
Point of sale
Workflow management
Time management
Problem-solving
Analytical thinking
Communication skills

Certification

Basic Life Support

  • [Basic Life Support] License - [Renew By 08/2028]

Timeline

Customer Support Specialist

Home Depot
01.2026 - CurrentRead More

Customer Service Advocate

Target
11.2024 - 12.2025Read More

Cashier

Beauty Zone
02.2024 - 09.2024Read More

Prince George's Community College

Associate of Science from Nursing
Read More
Faith Azeez