Dedicated Customer Support Specialist with proven strengths in problem-solving, communication, and attention to detail. Committed to delivering exceptional customer experiences and efficiently resolving issues.
Work History
Customer Support Specialist
7 Months
Home Depot | 01.2026 - Current
Proactively drive sales by leveraging product knowledge
Deliver an exceptional experience for pro-customers, and contractors
Monitor and manage department inventory
Resolve customer issues in a timely manner
Process transactions (cash, electronic, check)
Maintain a clean, organized, and safe work environment
Customer Service Advocate
1 Year 1 Month
Target | 11.2024 - 12.2025
Promote the Target App
Work with customers to ensure excellent service
Actively support team efforts and assist peers
Accurately process checkout operations, and support cash office operations as needed
Attention to detail while prioritizing tasks
Cashier
7 Months
Beauty Zone | 02.2024 - 09.2024
Greet customers
Maintain a clean and organized checkout area to enhance customer experience
Assist customers with product inquiries and make recommendations to ensure customer satisfaction
Process customer sales, exchanges, and returns utilizing POS systems
Education
Associate of Science - Nursing
Prince George's Community College | Upper Marlboro, MD | 12.2028