Faith Beal
Denver,CO
Summary
Dedicated customer service professional with extensive experience in fast-paced, customer-facing environments. Exceptional attention to detail and ability to collaborate across teams. Skilled in quality control, client relations, and problem solving. Committed to maintaining high standards for memorable and positive customer experiences.
Overview
6
6
years of professional experience
Work History
Project Manager
Breck Wood Design
Avon, CO
05.2023 - Current
- Large-scale residential construction management. Oversaw and assisted carpenters completing cabinetry installation in over 70 luxury condominiums.
- Collaborated with internal teams and external partners to exceed quality expectations of both the development team and homeowners.
- Utilized a variety of digital tools to organize project resources and manage project tracking, payroll, invoicing, safety meetings and communications.
Host
Vue Rooftop Restaurant
Iowa City, IA
10.2022 - 05.2023
- Greeted guests and escorted them to their tables in a professional and friendly manner while ensuring proper organization of the restaurant through careful reservation/ waitlist management.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations for tables and events. Managed room service, take-out, and online orders.
Starbucks Barista- Trainer
Target
Coralville, IA
10.2022 - 05.2023
- Delivered outstanding customer service in an often fast paced environment.
- Advised customers to find the perfect beverage taking into consideration both standard beverages and customization options.
- Upheld cleanliness and organization in the cafe to ensure quality guest experiences.
Shift Lead
Soupz On
Breckenridge, CO
02.2019 - 09.2022
- Built meaningful connections with both new and returning guests while taking and fulfilling orders in a fast casual setting.
- Periodically stepped into a role in the kitchen to prepare house-made focaccia, sandwiches, salads, and cookies.
- Other Responsibilities included opening and closing, general house keeping tasks, daily accounting procedures, and stocking grab-and-go coolers.
Key Holder
Das Sweet Shoppe
Leavenworth, WA
06.2018 - 12.2020
- Supervised shop operations in the absence of managers to ensure swift problem solving and effective time management with other team members. Ensured the store was opened and closed in a timely manner with care.
- Maintained shop cleanliness while mindfully stocking and organizing product both on the sales floor and in backroom storage areas.
Skills
- Attention to detail
- Creative problem solving
- Customer service/ client communication
- Team management
- Material management and organization
- Desire to learn
Timeline
Project Manager
Breck Wood Design
05.2023 - Current
Host
Vue Rooftop Restaurant
10.2022 - 05.2023
Starbucks Barista- Trainer
Target
10.2022 - 05.2023
Shift Lead
Soupz On
02.2019 - 09.2022
Key Holder
Das Sweet Shoppe
06.2018 - 12.2020
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