Summary
Overview
Work History
Education
Skills
Timeline
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Faith Bednarz

Ypsilanti,MI

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Mastercraft Plumbing
Whitmore Lake, MI
07.2023 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Responded effectively to sensitive inquiries or complaints.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Assistant Manager

Chipotle
Brighton, MI
05.2022 - 07.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Education

High School Diploma -

Brighton High School
Brighton, MI
05-2021

Some College (No Degree) - Business Administration and Management

Washtenaw Community College
Ann Arbor, MI

Skills

  • Database Management
  • Filing
  • Check processing
  • Office Administration
  • Scheduling
  • Invoice Processing
  • Multitasking and prioritization
  • Account balancing reconciliation

Timeline

Administrative Assistant

Mastercraft Plumbing
07.2023 - Current

Assistant Manager

Chipotle
05.2022 - 07.2023

High School Diploma -

Brighton High School

Some College (No Degree) - Business Administration and Management

Washtenaw Community College

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Faith Bednarz