Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Faith Bowser

Monroe,NC

Summary

Seasoned professional with a proven track record in kitchen operations and inventory management, honed at Chartwells Compass Group. Demonstrates expertise in food preparation and visual food styling, complemented by a knack for efficient server interaction. Achieved significant waste reduction, showcasing a blend of technical proficiency and interpersonal skills. Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.

Overview

11
11
years of professional experience

Work History

Line Cook

Chartwells Compass Group
Wingate, NC
09.2024 - Current
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Maintained accurate records of daily production sheets including waste logs.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Adhered to sanitation policies at all times when handling food products.
  • Inspected equipment for cleanliness prior to use every shift.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.

Breast Trimmer

Tyson Foods
Monroe, NC
01.2023 - 06.2024
  • Assembly line, I pack the breast fillets and pack them on the tray, from there I got promoted to trim tables to cut the split breast in half and in quarters as needed for certain packaging
  • We inspect and throw away any defected chicken
  • Packed products in accordance with specified instructions.
  • Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
  • Provided assistance in the assembly line when needed.
  • Notified team leader of product discrepancies and equipment malfunctions.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Assisted in line changeovers and returned raw material to stock.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Adhered to environmental policies by using recyclable and eco-friendly packing materials.
  • Followed detailed packing instructions to meet specific customer requirements.
  • Provided feedback on packing processes to supervisors for continuous improvement.
  • Ensured work area was clean and organized, adhering to safety regulations.
  • Participated in training sessions to learn new packing techniques and safety procedures.
  • Accomplished production goals by working with speed and accuracy.
  • Obtained, moved and sorted products and materials.
  • Remove completed or defective products or materials, placing on conveyors or loading docks.

Cake Decorator

BJs Wholesale Club
Pineville, NC
09.2019 - 10.2022
  • Prepped frozen baked goods, placed fresh frozen baked goods on the floor, and faced items regularly.
  • Placed hot and ready baked goods on the floor.
  • decorated cakes and cupcakes and placed on the floor for sale and holidays for any special occasions.
  • I ordered cake online.
  • Opened and closed the store daily, as needed.
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Organized supplies to ensure efficient workflow during cake decorating process.
  • Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
  • Formulated designs based on customer specifications.
  • Prepared buttercream icing for use in cake decoration projects.
  • Troubleshot any issues that arose during the cake decorating process.
  • Assisted customers in selecting appropriate cake designs for their events.
  • Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
  • Ensured all tools were sanitized prior to beginning each project.
  • Followed safety protocols while using sharp utensils such as knives or spatulas.
  • Assembled multiple tiers of cakes with precision and stability.
  • Stacked layers of cakes onto tiered stands without damaging them.
  • Incorporated creative elements into cake designs as requested by clients.
  • Cleaned work area after completing each project for sanitation purposes.
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Stocked shelves and ordered inventory when product stock became low.
  • Assembled, prepared, decorated, and frosted cakes for purchase.
  • Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
  • Met with customers to discuss needed bakery items and take orders.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Coordinated supplies, placed orders and managed stock on hand for bakery.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Inspected all bakery products and removed any found to possess defects.
  • Set ovens to appropriate temperatures to pre-heat.
  • Monitored color of baking items to raise or lower temperature or remove from oven.

Supervisor Dietician Aide

RHA Howell Center
Charlotte, NC
01.2018 - 01.2019
  • I served patients there the correct food, whether it was whole, diced, or puréed.
  • Made extra foods for snack time for the clients who needed to gain weight.
  • They would serve soup for any sickness.
  • I also made a supply list and a food list to be ordered through Sysco.
  • I prepped breakfast, lunch, and dinner for the following days and was very well loved by the patients.
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Assisted in menu planning based on resident and patient preferences and dietary requirements.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Prepared and served meals according to dietary guidelines.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Ensured that all food was prepared according to established health standards.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Observed special diets prescribed by physicians or nutritionists.
  • Set up trays for patients upon request.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Treated patients and team members with dignity and respect.
  • Followed dietary procedures in accordance with established policies.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Collaborated with team to deliver timely service of items.
  • Refilled condiments, napkins and server workstations.
  • Packaged and bagged cooked food and prepared items.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Rotated inventory to reduce waste and optimize freshness.

Sales Associate

Belks Department Store
Monroe, NC
01.2016 - 01.2017
  • Greet customers always, face clothes for nice presentation.
  • Cleaned fitting rooms, report any stolen items.
  • Changed and put up sale prices, and also changed prices that were sent to the clearance racks.
  • Fixed the clearance racks, ran credit applications, and completed online orders.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.

Cashier, Photo Lab

Walmart
Locust, NC
01.2014 - 01.2015
  • Faced items
  • Item Locator Pick up
  • Open and closed the area, printed and sized photos
  • Created passport in the 'Photo lab Department'.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.

Education

Associate of Arts - Culinary Arts

The Art Institute of Charlotte
Charlotte, NC
01.2014

Bachelor of Science - Hospitality And Tourism Management

Keller Graduate School of Management
Charlotte, NC

Skills

  • Visual Food Styling
  • Proficient in Server Interaction
  • Food Portioning
  • Kitchen Operations
  • Inventory Management
  • Food Preparation Expertise

References

References available upon request.

Timeline

Line Cook

Chartwells Compass Group
09.2024 - Current

Breast Trimmer

Tyson Foods
01.2023 - 06.2024

Cake Decorator

BJs Wholesale Club
09.2019 - 10.2022

Supervisor Dietician Aide

RHA Howell Center
01.2018 - 01.2019

Sales Associate

Belks Department Store
01.2016 - 01.2017

Cashier, Photo Lab

Walmart
01.2014 - 01.2015

Associate of Arts - Culinary Arts

The Art Institute of Charlotte

Bachelor of Science - Hospitality And Tourism Management

Keller Graduate School of Management

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Faith Bowser