Hardworking student who enjoys providing excellent customer service. Knowledgeable in operating a register, handling cash, dealing with customers, problem solving, and more! Excited to have new experiences, opportunities, and learn new skills!
Overview
2
2
years of professional experience
Work History
Sales Associate
Marshalls
Oviedo, Florida
11.2022 - 08.2024
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed returns, exchanges, and refunds in accordance with company policies.
Processed credit card transactions quickly and securely.
Handled customer complaints in a professional manner.
Engaged customers in friendly, professional dialogue to determine needs.
Helped customers find specific products, answered questions, and offered product advice.
Developed trusting relationships with customers by making personal connections.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Collected payments and provided accurate change.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Answered store and merchandise questions and led customers to wanted items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.