Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Kulhanek

Henderson,MI

Summary

Dynamic administrative professional with a proven track record at Shiawassee RESD, excelling in bank reconciliation and document management. Adept at enhancing customer satisfaction through exceptional service and effective problem-solving. Recognized for streamlining processes and fostering collaboration across departments to achieve operational excellence.

Overview

4
4
years of professional experience

Work History

Administrative Assistant/Receptionist

Shiawassee RESD
Corunna, MI
07.2023 - Current
  • Reconciled bank statements on a regular basis.
  • Provided administrative support to the finance department, such as filing documents and responding to queries.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed positive relationships with customers through friendly interactions.
  • Participated in regular meetings with other departments to discuss any changes in procedures.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Collaborated with IT personnel on projects that would improve overall workflow processes.

Customer Service Representative

DayStarr Communications
Owosso , MI
04.2022 - 06.2023
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Implemented innovative methods for streamlining the customer service process.
  • Trained personnel on the use of new technologies or enhanced features of existing technologies.
  • Provided technical support via phone, email or remote access sessions when needed.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Responded promptly to customer inquiries regarding their accounts receivable balances.
  • Generated and processed invoices in accordance with billing cycles.

Grain Elevator Operator

ADM- Webberville
Webberville, MI
08.2021 - 01.2022
  • Ensured that safety guidelines were followed during all operations at the facility.
  • Inspected all incoming loads of grain for quality assurance purposes.
  • Performed daily maintenance on the grain elevator including cleaning and lubrication of parts.
  • Conducted tests such as moisture content analysis on grains before loading them into bins or shipping them out.
  • Maintained accurate records of all activities related to the operation of the grain elevator.

Education

High School Diploma -

Corunna High School
Corunna
05-2021

Skills

  • Bank reconciliation
  • Document management
  • Customer service
  • Filing systems
  • Technical support
  • Invoice processing
  • Communication skills
  • Problem solving

Timeline

Administrative Assistant/Receptionist

Shiawassee RESD
07.2023 - Current

Customer Service Representative

DayStarr Communications
04.2022 - 06.2023

Grain Elevator Operator

ADM- Webberville
08.2021 - 01.2022

High School Diploma -

Corunna High School

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