Summary
Overview
Work History
Education
Skills
Specializations And Certifications
Affiliations
Timeline
Generic

Faith Butta

5035 Ridgetop Trl,Charlotte, NC

Summary

Policy Consultant with proven track record in enhancing productivity and efficiency. Expertise in policy analysis, strategic planning, and stakeholder engagement. Focus on process optimization and project management, resulting in streamlined workflows and improved operational performance. Strong problem-solving abilities and adaptability drive successful implementation of policy strategies and team objectives.

Overview

10
10
years of professional experience

Work History

Housing Recovery Consultant

HGA
Raleigh, NC
06.2024 - Current
  • Serve as the primary point of contact for applicants, mortgage lenders, and realtors, ensuring clear communication and compliance with program guidelines.
  • Manage application review processes, assessing applicant eligibility, and verifying financial documentation.
  • Provide guidance to homebuyers, including financial counseling referrals and program education.
  • Track and report key program metrics to ensure data accuracy and compliance with funding requirements.

Managing Principal

Cogent Consulting, LLC
Charlotte, NC
05.2020 - Current
  • Seek out contracting opportunities with local, state, and federal government.
  • Facilitate discussions with clients to provide data-driven solutions.
  • Perform qualitative and quantitative analyses.
  • Certified as NC HUB, WOSB with SBA, NC SBE, and MWSBE with Charlotte and Mecklenburg.

Temporary Relocation Coordinator

HGA
Raleigh, NC
10.2022 - 06.2024
  • Coordinated and oversaw temporary relocation efforts for residents affected by housing recovery projects, ensuring HUD and CDBG-DR compliance and CDBG-MIT.
  • Served as a liaison between displaced households, landlords, public housing authorities, and community organizations.
  • Developed and implemented relocation policies, budgets, and SOPs, ensuring cost-effectiveness and program adherence.
  • Streamlined invoicing and simplified vendor submission processes to improve efficiency and lower payment turn around time.

SME/Program Lead

NCORR HOPE Program
Raleigh, NC
11.2020 - 10.2022
  • Created and modified SOPs in adherence to state and federal guidelines.
  • Assigned cases to specialists and assessed for accuracy and completeness.
  • Trained new employees on policies and procedures, including Salesforce software.
  • Acted as liaison and central contact for regional staff, subject matter experts, and community partners, specifically Public Housing Authorities.
  • Oversaw compliance with federal, state, and local funding requirements for the HOPE Program under the CARES Act and American Rescue Plan Act.

Clinical Trial Assistant

DiGello Research Consulting
Erie, PA
01.2021 - 09.2022
  • Create and maintain meeting agendas and follow-ups.
  • Act as central contact for project communications and documentation.
  • Prepare, distribute and file documents.
  • Perform administrative tasks as assigned.
  • Create and improve processes for maximum efficiency.

Graduate Research Assistant

University of North Carolina at Charlotte
Charlotte, NC
08.2015 - 12.2020
  • Established and organized an annual symposium around Charlotte’s public policies entitled “Talking Policy in the Queen City.”
  • Coordinator for ongoing IRB-approved projects (Faculty Fellows and Data Stewards) in partnership with Harvard University and the Gambrell Foundation.
  • Liaison between Urban Institute staff, UNCC professors, and community leaders to orchestrate improved data management, policy usage, & dissemination.
  • Taught Political Science Methods Lab using SPSS to undergraduate students.

Education

Doctor of Public Policy -

University of North Carolina At Charlotte
12.2023

Master of Public Administration -

University of North Carolina At Charlotte
05.2014

Bachelor of Social Sciences -

University of Pittsburgh
05.2009

Skills

  • SPSS and STATA
  • Salesforce CRM
  • Data collection and analysis
  • Grants management
  • Program evaluation
  • Project oversight
  • Budget tracking
  • Policy development and analysis
  • Standard operating procedures
  • Team training and capacity building
  • Application eligibility review
  • Stakeholder engagement
  • Program implementation
  • Research and development
  • Staff management
  • Report writing
  • Compliance management

Specializations And Certifications

  • Inter-American Development Bank, Natural Disaster and Climate Change Risk Assessment
  • US Department of Housing and Urban Development (HUD), Basically CDBG Online
  • Federal Emergency Management Agency (FEMA), IS-403: Introduction to Individual Assistance
  • Federal Emergency Management Agency (FEMA), IS-405: Mass Care and Emergency Assistance Overview

Affiliations

  • National Association of Women-Owned Businesses (NAWBO)
  • Charlotte Chamber of Commerce
  • American Political Science Association (ASPA)
  • Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)
  • Mecklenburg County Small Business and Entrepreneurship Advisory Board

Timeline

Housing Recovery Consultant

HGA
06.2024 - Current

Temporary Relocation Coordinator

HGA
10.2022 - 06.2024

Clinical Trial Assistant

DiGello Research Consulting
01.2021 - 09.2022

SME/Program Lead

NCORR HOPE Program
11.2020 - 10.2022

Managing Principal

Cogent Consulting, LLC
05.2020 - Current

Graduate Research Assistant

University of North Carolina at Charlotte
08.2015 - 12.2020

Doctor of Public Policy -

University of North Carolina At Charlotte

Master of Public Administration -

University of North Carolina At Charlotte

Bachelor of Social Sciences -

University of Pittsburgh

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