Faith Canales

Austin,TX

Summary

Proven to excel in fast-paced environments, I leveraged my attention to detail and planning skills at HEB to ensure order accuracy and maintain high customer satisfaction. As a substitute teacher, I adapted swiftly, demonstrating strong decision-making abilities. My background highlights a commitment to customer service and organizational excellence, making me a valuable asset to any team.

Overview

years of professional experience

Work History

Personal Shopper at HEB

Company

07.2022 - Current

Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Substitute Teacher, K-5

02.2021 - 05.2021

Filled in for absent teachers, adapting quickly to unfamiliar students and delivering valuable information.

Education

Bachelor of Arts - Mass Communication

Texas State University

San Marcos, TX

12.2024

Skills

Customer Service
Attention to Detail
Planning and Organization
Decision-Making

Customer Relations
Heavy Lifting
Verifying Order Accuracy

Additional Information

Roles I would like like to fulfill in our ad agency

- Account service: I believe that I could do well in this role as I have gathered experience in high intensity environments as well as thinking and acting quickly when a problem presents itself.

- Account Planner: I am a team player and have been in and worked extremely well in groups. I learned great research skills taking an account planning course and as well as other job experience that helped me be used to working and collaborating with others.

- Media Planner: I could do well in this position due to my experience in my media planning class and gathering research and creative skills.

Timeline