Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith Chase

Mims,FL

Summary

Meticulous [Job Title] with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host/Foodruner/Expo

Playalindabrewingcompany
07.2023 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Completed daily side work and opening and closing duties without fail.

Janitor

Ameriprise Financial
02.2022 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.

Education

High School Diploma -

Astronaut High School
Titusville, FL
12.2023

Associate of Arts - General

Eastern Florida State College
Cocoa, FL
12.2023

Skills

  • Telephone Reception
  • Problem Solving Abilities
  • Effective Time Management
  • Team Collaboration
  • Customer Service
  • Adaptable to Change
  • Positive Attitude
  • Social Media Savvy
  • Empathy and Understanding
  • Detail Oriented
  • Conflict Resolution
  • Active Listening

Certification

  • ServSafe

Timeline

Host/Foodruner/Expo

Playalindabrewingcompany
07.2023 - Current

Janitor

Ameriprise Financial
02.2022 - Current

High School Diploma -

Astronaut High School

Associate of Arts - General

Eastern Florida State College

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Faith Chase