Faith Conrad
Military Veteran
Peoria,Illinois
Summary
Knowledgeable Quartermaster with 1+ years of experience with United States Navy. Proficient in navigation, ship operations and supply restocking. Expertise in producing charts, standing watch, and correcting errors. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Quartermaster
US Navy
06.2022 - 03.2024
- Plotted and corrected charts and publications.
- Checked and replenished inventory to maintain optimal operations.
- Managed bridge watch duties to look for different types of threats and adverse conditions.
- Updated logs, coordinated documents and wrote detailed reports.
- Aided in navigation and operating ship controls.
- Coached, managed, tasked and assessed employees on company practices and processes.
- Managed accurate files and implemented new organizational systems to improve traceability.
- Completed shipboard or shore patrols based on current needs, orders, or objectives.
- Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
- Worked alongside cargo team to conduct safe loading and unloading operations.
- Met requirements for government-issued certifications, keeping ship in full compliance.
Customer Service Representative
Davids Bridal
01.2021 - 06.2022
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Overnight Supervisor
Planet Fitness
10.2021 - 03.2022
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.
- Prepared, planned and implemented training programs to support ongoing staff development.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
Education
High School Diploma -
Princeville High Shool
Princeville Illinois05.2021
Skills
Report Writing
Security Clearance
Managing Schedules
Data Entry
System Maintenance
Supporting Navigation
Training Personnel
Preparing Nautical Charts
Maintaining Equipment Catalogs
Correcting Errors
Excel
Strategic Planning
Team Direction
Records Oversight
Community service
Dedicated to serving my community and always doing my part to make my environment the best place it can be with a passion for volunteer opportunities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"If you see someone without a smile today, give 'em yours."
Dolly Parton
Timeline
Quartermaster
US Navy
06.2022 - 03.2024
Overnight Supervisor
Planet Fitness
10.2021 - 03.2022
Customer Service Representative
Davids Bridal
01.2021 - 06.2022
High School Diploma -
Princeville High Shool