Faith Corrigan
Tuscarawas,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Technical Services-Commercial
Overhead Door Corporation
02.2023 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Provided part numbers, and helped dealers choose the best operators and set up for the job.
- Helped field technicians to troubleshoot commercial garage door operators over the phone.
- Documented all calls and correspondence with dealers and technicians.
- Walked through wiring, calibrating, and installing operators
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Shift Supervisor
Starbucks
11.2020 - 02.2023
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
Nail Technician
Self
03.2017 - 06.2022
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Kept tidy and organized area to comply with cleanliness standards.
Education
High School Diploma -
Mogadore High School
Mogadore, OH06.2014
Skills
- Organization and Time Management
- Analytical and Critical Thinking
- Relationship Building
- Quality Assurance
- Research
- Data Entry
- De-Escalation Techniques
- Product Knowledge
Timeline
Technical Services-Commercial
Overhead Door Corporation
02.2023 - 03.2024
Shift Supervisor
Starbucks
11.2020 - 02.2023
Nail Technician
Self
03.2017 - 06.2022
High School Diploma -
Mogadore High School
Similar Profiles
Jarison KingJarison King
Seamless Gutter Installer at Overhead Door CorporationSeamless Gutter Installer at Overhead Door Corporation
Collins ObukweluCollins Obukwelu
Sr. Product Marketing Manager at Overhead Door CorporationSr. Product Marketing Manager at Overhead Door Corporation
Michael MinnekerMichael Minneker
Architectural Specialist at Overhead Door CorporationArchitectural Specialist at Overhead Door Corporation