Faith Cramer
Anderson,CA
Summary
Accomplished project coordinator and billing administrator with a proven track record in the powerline and mental health industry. Adept in Microsoft Office and Quickbooks, proven exceptional organizational skills and customer service. Expert in streamlining invoice processes and enhancing data accuracy, significantly improving client satisfaction and financial compliance.
Overview
5
5
years of professional experience
Work History
Billing Assistant
Community Behavioral Health
Redding, CA
10.2024 - Current
- Used programs to check patients' eligibility.
- Assisted with posting payments for services provided.
- Corrected and resubmitted invoices that were previously denied by the customer in order to be paid in a timely manner
Front Desk Agent
Azul Hospitality Group
Redding, CA
07.2023 - Current
- Greeted incoming guests in professional and friendly manner, issued room keys and shared information on policies and amenities.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Posted charges, updated accounts and issued bills to departing guests.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Project Coordinator
PAR West
Anderson, CA
01.2024 - 10.2024
- Completed all paperwork pertaining to pre- and post-construction.
- Communicated and coordinated with outside vendors required to complete projects.
- Tracked all necessary information, both logistically and financially, using Microsoft Excel.
- Drafted and presented data outlining the current state of specific projects for review by senior managers.
- Invoiced all projects to be carried out by the billing team.
Financial Administrative Assistant
North American Mental Health Services
Redding, CA
09.2022 - 01.2023
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Processed and sent invoices, adjustments and credit memos to customers.
- Reached out to customers and paying entities to seek current and late payments.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Paid vendors and verified accounts and payment totals.
Billing Administrator
Rokstad Power
Redding, CA
06.2020 - 03.2022
- Processed and submitted invoices, adjustments, and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during the invoicing and collection process.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Utilized a variety of trackers pertaining to multiple projects.
- Input client information into spreadsheets and the company database to provide leaders with quick access to essential client data.
Education
High School Diploma -
West Valley High School
Cottonwood, CA06.2020
Some College (No Degree) - Architecture
Truckee Meadows Community College
Reno, NVSkills
- Multitasking and Organization
- Microsoft Office/Excel/Word
- Quickbase
- Quickbooks
- Attention to Detail
- Phone and Email Etiquette
- Verbal and Written Communication
- Customer Service
Timeline
Billing Assistant
Community Behavioral Health
10.2024 - Current
Project Coordinator
PAR West
01.2024 - 10.2024
Front Desk Agent
Azul Hospitality Group
07.2023 - Current
Financial Administrative Assistant
North American Mental Health Services
09.2022 - 01.2023
Billing Administrator
Rokstad Power
06.2020 - 03.2022
High School Diploma -
West Valley High School
Some College (No Degree) - Architecture
Truckee Meadows Community College
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