Faith Cuellar
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
4
4
years of professional experience
Work History
Communities In Schools Intern
Communities In Schools, Cis
09.2024 - Current
- Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
- Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
- Maintained compliance with standards relating to child protection, client confidentiality, risk assessment and reporting.
- Monitored student attendance, documented truancy and submitted referrals per requirements.
Guest Service Representative
Extended Stay America
10.2023 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Mentor Volunteer
Big Brother Big Sister
10.2023 - Current
- Established rapport with mentees, fostering trust and open communication to facilitate personal development.
- Served as a positive role model for at-risk youth, inspiring them to make better life choices.
- Provided a safe and supportive environment for mentees to discuss personal challenges, fears, or concerns openly.
Guest Service Associate
At Home
08.2021 - 08.2023
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
Education
Bachelor of Social Work - Social Work
The University of Texas At El Paso
El Paso, TX05-2025
High School Diploma -
Eastwood High School
El Paso, TX06-2019
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Multitasking and organization
- Creative and resourceful
- Flexible schedule
- Client relationships
Accomplishments
Acceptance into the fast track MSW program Advanced Standing for Graduate school.
Timeline
Communities In Schools Intern
Communities In Schools, Cis
09.2024 - Current
Guest Service Representative
Extended Stay America
10.2023 - Current
Mentor Volunteer
Big Brother Big Sister
10.2023 - Current
Guest Service Associate
At Home
08.2021 - 08.2023
Bachelor of Social Work - Social Work
The University of Texas At El Paso
High School Diploma -
Eastwood High School
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