FAITH DEARMAN
Newton,NC
Summary
Dedicated Learning & Development professional knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance.
Overview
9
9
years of professional experience
Work History
Manager, Learning & Development
North Carolina School Psychology Association
Raleigh, NC
11.2019 - 02.2024
- Oversaw the recruitment and development of a 10-member team.
- Implemented organizational change management initiatives from ideation to execution, aligned with five-year strategic goals. Provided guidance on strategic planning initiatives for long-term growth opportunities
- Established performance metrics to monitor progress towards organizational goals.
- Facilitated collaborative discussion among Board members during meetings to promote consensus-based decision making.
- Served as an intermediary between internal departments regarding sensitive topics brought before the board.
- Using PROSCI OCM objectives, led the creation of sustainable LMS infrastructure to produce 40+ live PD experiences, along with progress monitoring and fidelity measures to ensure continuous improvement. These monthly events led to a 113.76% membership increase over a three-year period.
- Used Microsoft, Powerpoint, Google, and Memberclicks learning management systems to develop an online learning center platform for members to access recorded content for licensure credit. Created online learning materials utilizing various platforms including webinars, e-learning modules, virtual classrooms.
- Awarded with the Special Presidential Award for Leadership in 2021 and 2023.
Educational Psychologist
Wake County Public School System
Raleigh, NC
06.2020 - 12.2023
- Decreased office disciplinary referrals by 30% across two elementary schools by using automated structures aligned with change management, behavior modification, and adult learning theory principles.
- Delivered professional learning across in-person, hybrid, and online modalities to over 200 stakeholders (primarily teachers and parents) at the district and state level, centered around evidence-based strategies in classroom management, behavioral health, and social-emotional learning. Provided coaching and consulting to administrative and teaching staff.
- Oversaw operations and created implementation checklists for a standardized treatment protocol with delineated action steps, timelines, and persons responsible, determined by data-based areas of need.
- Managed assessments, statistical analyses, data integration and interpretation, and problem-solving communication for over 60 clients and client teams yearly.
- Led and facilitated 45-50 Individual Education Plan meetings yearly, following strict timelines, mitigating potential conflict, and ensuring that all stakeholders left meetings on the same page.
- Monitored the implementation of IEPs by providing feedback and guidance when needed.
- Provided crisis intervention services when necessary during times of emergency or distress.
- Administered comprehensive behavior, cognitive, and adaptive/social assessments to address areas of suspected disability and/or response to targeted intervention.
- Analyzed and examined complex data using statistical methods; visualized data in the form of graphs, charts, and tables.
Graduate Teaching Assistant
Appalachian State University
08.2018 - 05.2020
- Conducted research on implementation science and behavior modification; presented data analyses of 5 separate studies across 2 national conferences.
- Assisted in curriculum development, assessment, and differentiation of the psychoeducational assessment lab for first year Clinical PsyD students.
- Assisted with the instruction of 4 undergraduate psychology classes. Facilitated class discussions and assisted professors in designing course syllabi and lesson plans.
- Assessed clients with comprehensive evaluations and interpreted results to stakeholders at the Appalachian State Psychoeducational Clinical in Boone, NC.
- Supported professors in implementing rigorous teaching and learning experiences.
Senior Guest Services Associate
Westglow Resort & Spa
Blowing Rock , NC
08.2017 - 09.2019
- Assisted with training and of 5 junior guest services associates.
- Maintained internal sales revenue stream between $10,000-$15,000 monthly.
- Served as operations liaison between accounting, marketing, restaurant, housekeeping, and property management departments, ensuring streamlined communication across parties.
- Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
- Provided guests with positive experience and professional impression.
- Cultivated strong value-added relationships with customers daily by delivering product knowledge to drive business development.
Interim Middle School Teacher
Cap Cana Heritage School
Punta Cana, DR
08.2015 - 12.2015
- Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.
- Motivated students with positive reinforcement techniques to encourage engagement in the classroom.
- Presented subject matter to students in easy-to-understand terms to maximize learning opportunities.
- Evaluated student academic and social growth and prepared progress reports on individual pupil improvement.
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
Education
Specialist of School Psychology (SSP) Degree -
Appalachian State University
Master of Arts Degree (MA), School Psychology -
Appalachian State University
Bachelor of Arts in Psychology -
Appalachian State University
Skills
- Stakeholder Management
- Needs Assessment
- Team development strategies
- Performance monitoring
- Instructional Design
- Innovation management
- Root Cause Analysis
- Goal Setting
- Problem-solving abilities
- Teamwork and Collaboration
Accomplishments
- Awarded NCSPA Special Presidential Award for Outstanding Leadership in 2021 and 2023.
- Nominated for WCPSS School Psychologist of the Year, 2023.
- Nominated for Beginning Educator Award, 2023.
Timeline
Educational Psychologist
Wake County Public School System
06.2020 - 12.2023
Manager, Learning & Development
North Carolina School Psychology Association
11.2019 - 02.2024
Graduate Teaching Assistant
Appalachian State University
08.2018 - 05.2020
Senior Guest Services Associate
Westglow Resort & Spa
08.2017 - 09.2019
Interim Middle School Teacher
Cap Cana Heritage School
08.2015 - 12.2015
Specialist of School Psychology (SSP) Degree -
Appalachian State University
Master of Arts Degree (MA), School Psychology -
Appalachian State University
Bachelor of Arts in Psychology -
Appalachian State University
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