Faith Demers
Roseburg,OR
Summary
Organized administrative professional experienced in fast-paced office settings. Manages confidential information, operates multi-line phone systems, and maintains accurate records. Supports efficient operations and enhances customer service through strong organizational skills and adaptability.
Overview
3
3
years of professional experience
Work History
Relationship Banker
US Bank
Roseburg, OR
04.2025 - Current
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Upheld strict confidentiality protocols, safeguarding customer and bank information to foster trust.
- Handled customer calls efficiently, ensuring they received the support they needed.
- Utilized effective time management to complete tasks promptly, supporting overall operational efficiency.
SALES ASSOCIATE
Palm Beach Tan
09.2024 - 04.2025
- Promoted and sold memberships and products, contributing to increased sales revenue.
- Delivered exceptional customer service, resolving inquiries and concerns with professionalism.
- Maintained organized store environment, improving customer experience and satisfaction.
- Ensured store appearance through regular maintenance and organization, supporting positive customer interactions.
- Answered incoming calls to inform customers about store offerings.
CASHIER / APPAREL ASSOCIATE
DC Farmers Co-Op
10.2023 - 09.2024
- Operated cash register, efficiently processing payments, returns, and exchanges to enhance customer experience.
- Handled cash, credit, and check payments with attention to detail.
- Cultivated strong customer relationships, resulting in increased satisfaction and repeat business.
- Utilized product knowledge to recommend tailored solutions that met customer needs and drove sales.
- Shadowed colleagues in various departments to understand their roles and responsibilities. to provide coverage and keep store operational.
Education
High School Diploma -
Glide High School
Glide, OR06-2024
Skills
- CRM software proficiency
- Customer service and support
- Client engagement strategies
- Call management
- Records management
- Detail orientation
- Microsoft Office suite
- Sales techniques
- Confidentiality practices
- Professional communication
Timeline
Relationship Banker
US Bank
04.2025 - Current
SALES ASSOCIATE
Palm Beach Tan
09.2024 - 04.2025
CASHIER / APPAREL ASSOCIATE
DC Farmers Co-Op
10.2023 - 09.2024
High School Diploma -
Glide High School