Faith Dempsey
Flintville,TN
Summary
Hardworking and focused with plenty of experience with customer service. Open to learning and listening to ensure a good work outcome. Skilled with customer interactions. Focused on daily tasks to meet goals.
Overview
2
2
years of professional experience
Work History
Nutrition Service Worker
431 Nutrition
03.2024 - Current
- Welcomed customers and helped with their needs.
- Operated cash register transactions.
- Restocked and organized merchandise and inventory.
- Worked flexible schedule and extra shifts to meet business needs.
- Make nutritional tea, protein shakes, protein bowls, and protein balls.
- Perform daily cleaning tasks, including sweeping, mopping, and dusting.
- Prepare drink mixes.
- Inform customers on nutritional facts and values.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Made product recommendations to increase sales.
- Answered customers' questions, recommended items, and recorded order information.
- Kept dishes, utensils and glassware clean.
Manager
Honey's Restaurant
08.2022 - 03.2024
- Resolved disputes, maintaining open lines of communication, and ensuring high-quality service.
- Managed and motivated coworkers to be productive and engaged in work.
- Demonstrated strong multitasking skills, managing multiple orders while meeting order expectations.
- Prepared meals efficiently under time constraints for timely service.
- Set up and prepared cooking supplies during opening and closing to maximize productivity.
- Cleaned and sanitized bathrooms, kitchen and other similar areas according to protocols.
- Reduced scheduling conflict and accommodated scheduling changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally.
- Greeted customers entering restaurant and responded to customer needs.
- Maintained clean and organized dining areas for guest experience.
- Developed relationships with regular customers.
- Quickly reset and cleaned up tables after customers left making sure not to interrupt guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Cook
Sammie's
10.2023 - 12.2023
- Maintained clean and sanitary workspace.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Answered customers' questions, recommended items, and recorded order information.
- Supported coworkers through teamwork during busy times, sharing responsibilities as needed.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes and utensils clean and rotated following safety standards set by restaurant.
Online Grocery Associate
Walmart
05.2023 - 10.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise.
Carhop
Sonic
04.2022 - 08.2022
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately.
- Delivered change and receipts to customers in cars to provide customers with correct change and proof of purchase.
- Found agreeable solutions to customers complaints professionally.
- Operated headset communication system to take orders quickly and double checking orders to promote accuracy with customer orders.
- Increased customer satisfaction by providing prompt and friendly service.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean environment for customers.
- Answered guest questions and promoted special products.
- Assisted in the training of new carhops, sharing best practices for success in the role.
Education
Associate of Science - Business Administration And Management
Motlow State Community College
Tullahoma, TN04.2025
High School Diploma -
Lincoln County High School
Fayetteville, TN05.2023
Skills
- Verbal and written communication
- Multitasking
- Time management
- Customer Service
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Listening Skills
Timeline
Nutrition Service Worker
431 Nutrition
03.2024 - Current
Cook
Sammie's
10.2023 - 12.2023
Online Grocery Associate
Walmart
05.2023 - 10.2023
Manager
Honey's Restaurant
08.2022 - 03.2024
Carhop
Sonic
04.2022 - 08.2022
Associate of Science - Business Administration And Management
Motlow State Community College
High School Diploma -
Lincoln County High School
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