Faith DeYoung
Bourbonnais,Illinois
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Casual Team Member
JOANN Fabrics and Crafts
Bourbonnais, Illinois
07.2024 - Current
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Adhered to safety standards and quality assurance guidelines.
- Provided product knowledge to customers and answered inquiries.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Food and Beverage Cashier
Brookmont Bowling Center Inc.
Kankakee, IL
08.2023 - Current
- Demonstrated knowledge of menu offerings, including seasonal specials or promotions
- Addressed customer complaints or issues professionally and courteously
- Balanced cash drawer at start and end of each shift for accuracy
- Maintained cleanliness of cashier area, including wiping down surfaces and restocking supplies
- Operated cash register accurately and efficiently during busy periods
- Handled cash, credit, and debit transactions securely and responsibly
- Complied with all health department regulations pertaining to food safety and sanitation
- Monitored inventory levels of food, beverages, and other supplies to prevent shortages
- Greeted customers warmly and provided prompt service
- Totaled purchases and accepted payments using touch-screen register system
- Maintained neat drawer with correct amount of change to meet customer needs
Party Host
Brookmont Bowling Center Inc.
Kankakee, IL
08.2023 - Current
- Addressed any issues or concerns that arose during event promptly and professionally
- Assisted in planning and organizing party themes, decorations, and activities
- Followed strict security protocols for minor children to avoid accidents, falls and injuries
- Provided exceptional customer service by anticipating guests' needs and responding quickly to requests
- Trained new team members in company protocol and best practices for successful party hosting experiences
- Monitored guest behavior to maintain safe and enjoyable environment for all attendees
- Anticipated needs of attendees, minimizing wait times and smoothly handling conflicts
- Greeted guests upon arrival and ensured warm, welcoming atmosphere
Education
High School -
Bradley-Bourbonnais Community HighSchool
Bradley, Illinois05.2024
Skills
- Professionalism and Courtesy
- Problem Solving Abilities
- Sales Techniques
- Teamwork and Collaboration
- Organizational Skills
- Effective Communication
- Customer Service Excellence
- Adaptability and Flexibility
- Time Management
- Cash Register Operation
- Cleaning
- Creativity and innovation
- Relationship building
- Task prioritization
- Product knowledge
Languages
English, Native
Affiliations
- Current member of The National Society of Leadership and Success
- Freshman at Kankakee Community College
- Involved in outdoor activities frequently
- Spends frequent time with animals
Accomplishments
- National Honor Society Member Graduate
Timeline
Casual Team Member
JOANN Fabrics and Crafts
07.2024 - Current
Food and Beverage Cashier
Brookmont Bowling Center Inc.
08.2023 - Current
Party Host
Brookmont Bowling Center Inc.
08.2023 - Current
High School -
Bradley-Bourbonnais Community HighSchool
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