Faith Dixon
Paramelt
Cleveland,OH
Work Preference
Work Type
Contract WorkPart Time
Minimum Desired Compensation
$45000/yr
9
Years of experience
Results-driven Chemical Plant Operator with expertise in continuous improvement initiatives and preventive maintenance. Proven track record in operation monitoring and production tracking, enhancing overall efficiency and safety standards.
Work History
Chemical Plant Operator
1 Year 3 Months- Operated and monitored chemical processing equipment to ensure optimal production efficiency.
- Implemented safety protocols while handling hazardous materials, ensuring compliance with industry regulations.
- Conducted routine quality control tests to maintain product consistency and safety standards.
- Collaborated with team members to troubleshoot equipment issues, minimizing downtime and enhancing workflow.
- Played an active role during emergency response situations by following established protocols and applying critical thinking skills under pressure.
- Executed daily operational tasks independently, adapting quickly to changing demands in a fast-paced environment.
- Participated in continuous improvement initiatives, identifying areas for process optimization within operations.
- Maintained accurate logs of production data, contributing to effective inventory management and reporting.
- Operated and monitored chemical processing equipment to ensure optimal performance and safety standards.
- Conducted routine inspections and troubleshooting of machinery to maintain operational efficiency.
- Ensured safety compliance with strict adherence to industry regulations, company guidelines, and proper handling of hazardous materials.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Evaluated raw material specifications and coordinated procurement activities to ensure timely delivery of required resources for uninterrupted plant operations to100% efficiency.
- Maintained safety protocols and standards throughout plant operations to minimize risks.
Shipping Auditor
2 Years 11 Months- Conducted detailed audits of shipping documentation to ensure compliance with regulatory standards.
- Analyzed shipping data and identified discrepancies to enhance operational efficiency.
- Improved warehouse organization with proper documentation and labeling procedures based on audit findings.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Oversaw receiving operations, verifying shipment contents against purchase orders.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Coordinated inbound and outbound shipments to ensure timely delivery and accuracy.
- Collaborated with logistics team to streamline dispatching procedures for faster turnaround
- Conducted thorough audits of shipping documentation to ensure compliance with FedEx standards.
- Analyzed shipping data to identify discrepancies and implemented corrective actions.
- Collaborated with cross-functional teams to optimize shipping processes and enhance efficiency.
- Trained new team members on auditing procedures and best practices for accuracy.
- Developed comprehensive reports on audit findings, providing actionable insights for management decisions. Changing 40 % audits to 0% audits .
Shipping and Receiving Clerk
2 Years 9 Months- Collaborated with logistics team to streamline dispatching procedures for faster turnaround times.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Communicated with vendors and suppliers to verify timely delivery of goods. Managed over 50 customer calls a day .
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Trained and mentored new staff on shipping protocols and warehouse safety procedures.
- Analyzed shipping data to identify trends and inform inventory management strategies.
- Used pallet jacks and dollies to load and unload goods from trucks and containers.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updated the warehouse management system accordingly.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Coordinated shipping and receiving processes to ensure timely delivery of goods.
- Managed inventory control, tracking shipments and stock levels efficiently.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
Glass Operator
2 Years 4 Months- Operated glass manufacturing equipment to ensure high-quality production standards.
- Monitored and adjusted machinery settings for optimal performance and efficiency.
- Conducted routine maintenance on equipment to prevent downtime and enhance reliability.
- Inspected finished products for defects and ensured compliance with safety regulations.
- Maintained equipment and tools to optimize performance and reduce downtime.
- Assisted in assembling glass products, ensuring quality standards were met consistently.
- Operated glass cutting machines to create precise shapes and sizes for production needs.
- Implemented process improvements that increased efficiency in glass handling and storage procedures.
- Assisted management in developing better cost estimates for clients based on prior experience with similar projects in the field of glass fabrication.
- Managed inventory of raw materials, maintaining accurate records for production scheduling purposes.
- Operated glass production machinery, ensuring adherence to safety protocols and quality standards.
- Monitored production processes, identifying and resolving operational issues to maintain efficiency.
- Trained new hires on glass manufacturing processes, contributing to their successful integration into the team.
- Maintained accurate records of production data, providing valuable insights for management decision making .
- Ensured high-quality glass products with thorough inspection and adherence to quality control standards.
- Kept work areas organized, clean and free of safety hazards.
- Set up and ran machinery to produce exceptional products for industrial needs. For 100 % efficiency .
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Customer Service Representative
2 Years 8 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Trained new employees on policies and procedures to ensure consistent service delivery.
- Managed inventory levels, ensuring product availability during peak demand periods.
- Led initiatives to optimize store layout, improving product accessibility for customers.
- Analyzed customer feedback data, identifying trends to drive strategic decision-making in service enhancements.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Investigated and resolved customer inquiries and complaints quickly. Increased sales by 10% by utilizing customer feedbacks.
- Delivered prompt service to prioritize customer needs.
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Assisted in training new team members on customer service protocols and company policies.
Manufacturing Production Associate
3 Years 1 Month- Operated and maintained production machinery to ensure efficient workflows.
- Collaborated with team members to meet daily production targets and quality standards.
- Conducted routine inspections of products to identify defects and maintain quality control.
- Assisted in training new associates on safety protocols and standard operating procedures.
- Streamlined order picking processes to enhance efficiency and accuracy in inventory management.
- Trained new associates on best practices for safe and effective picking techniques.
Education
High School Diploma
- Relevant Coursework: [Science & Chemistry
Skills
Process improvement
Maintenance execution
Lean manufacturing processes
Safety protocol adherence
Chemical process optimization
Operations monitoring
Lean manufacturing
Stress tolerance
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 35 staff members.
- Achieved Constructive goal by completing Shipping And Manufacturing with accuracy and efficiency.
- Documented and resolved customer issues which led to sustainable and productability.
Interests
Youth Development Programs
Youth mentor
providing guidance and support to empower the next generation of leaders.
Offering time and support to shelters for the homeless
women
and animals.
Volunteer Work
Timeline
Chemical Plant Operator
Paramelt
06.2020 - 09.2021Read More
Glass Operator
INTIGRAL
08.2017 - 12.2019Read More
Shipping Auditor
FedEx
01.2016 - 12.2018Read More
Shipping and Receiving Clerk
US Cargo
04.2015 - 01.2018Read More
Customer Service Representative
Walgreens
03.2015 - 11.2017Read More
Manufacturing Production Associate
Black & Decker
06.2012 - 07.2015Read More
East High School
High School Diploma
Read More