Faith Donitz
San Tan Valley,AZ
Summary
Enthusiastic professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Veterinary Assistant/Receptionist
Trilogy veterinary Medical Center
Chandler, AZ
09.2023 - Current
- Answered incoming calls and provided information to clients regarding services offered.
- Processed payments from clients including cash, credit cards, and checks.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Prepared laboratory slides for microscopic examinations.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Ensured that cages were kept clean at all times.
- Released patients to owners with care directions from veterinary staff.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Operated radiographic equipment.
- Communicated with veterinarians and staff members to maintain patient flow.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Interpreted lab results for heartworm testing, parasites and skin scrapings.
Accountant Assistant
Henry Brown Buick GMC
Gilbert, AZ
02.2023 - 09.2023
- Assisted in the preparation of financial statements, reports and records.
- Maintained accounting ledgers by verifying and posting account transactions.
- Processed invoices and reconciled accounts payable transactions.
- Verified accuracy of invoices and other accounting documents or records.
- Reconciled bank statements by comparing statements with general ledger entries.
- Conducted monthly, quarterly, and annual closings to ensure accurate reporting.
- Resolved discrepancies between payments received and outstanding invoices.
- Prepared journal entries to record various business activities such as sales revenue, expenses.
- Responded to inquiries from internal departments regarding financial results, special reporting requests and the like.
- Reviewed accounts for discrepancies and irregularities; corrected errors in postings or calculations.
- Performed clerical duties such as data entry into computer systems, scanning documents, filing paperwork.
- Provided support to the Accounting Manager as needed.
Title Clerk
DARCARS Automotive Group
Mt Kisco, NY
05.2022 - 01.2023
- Processed applications for new titles, transfers and duplicate titles.
- Maintained records of all transactions in a computer database.
- Verified accuracy of title documents for completeness and correctness.
- Researched customer inquiries regarding title information.
- Coordinated with other departments to resolve issues related to titling process.
- Performed data entry of vehicle information into system for registration purposes.
- Assisted customers with questions about the titling process or fees associated with it.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Entered lien information into the system when applicable.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
- Printed copies of documents as needed.
- Followed up on any outstanding liens or other issues preventing issuance of title.
- Investigated lost or missing title requests.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Processed and maintained title files, implementing security measures to protect data.
- Performed title searches, ordered reports and obtained clearance documents.
Title Clerk
Mazda of New Rochelle
New Rochelle, NY
07.2021 - 05.2022
- Processed applications for new titles, transfers and duplicate titles.
- Maintained records of all transactions in a computer database.
- Verified accuracy of title documents for completeness and correctness.
- Researched customer inquiries regarding title information.
- Coordinated with other departments to resolve issues related to titling process.
- Performed data entry of vehicle information into system for registration purposes.
- Assisted customers with questions about the titling process or fees associated with it.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Entered lien information into the system when applicable.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
- Printed copies of documents as needed.
- Followed up on any outstanding liens or other issues preventing issuance of title.
- Investigated lost or missing title requests.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Processed and maintained title files, implementing security measures to protect data.
- Performed title searches, ordered reports and obtained clearance documents.
- Assisted with reconciling accounts payable and accounts receivable records.
Title Clerk
Millennium Chevrolet
Hempstead, NY
08.2018 - 07.2021
- Processed applications for new titles, transfers and duplicate titles.
- Maintained records of all transactions in a computer database.
- Verified accuracy of title documents for completeness and correctness.
- Researched customer inquiries regarding title information.
- Coordinated with other departments to resolve issues related to titling process.
- Performed data entry of vehicle information into system for registration purposes.
- Assisted customers with questions about the titling process or fees associated with it.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Entered lien information into the system when applicable.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
- Printed copies of documents as needed.
- Followed up on any outstanding liens or other issues preventing issuance of title.
- Investigated lost or missing title requests.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Collected purchase funds and verified confirmed lienholder payoff before processing title.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Processed and maintained title files, implementing security measures to protect data.
- Performed title searches, ordered reports and obtained clearance documents.
Sales and Service Receptionist
Chevrolet of Huntington
Huntington, NY
06.2017 - 08.2018
- Greeted visitors and provided them with assistance.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Parts and Service Receptionist
Advantage Hyundai
Hicksville, NY
04.2015 - 06.2017
- Greeted visitors and provided them with assistance.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Division Avenue High School
Levittown, NY12.2019
Associate of Arts - Liberal Arts And General Studies
Nassau Community College
Garden City, NY12.2018
Cosmetology -
General R. Claps Career And Technical Center
Levittown, NY06.2016
Some College (No Degree) -
Central Arizona College
Coolidge, AZSkills
- Office Management
- Bookkeeping
- Clerical Support
- Data Entry
- Scheduling
- File Management
- Organization Skills
- Service-Oriented Mindset
- Time Management
- Positive and Professional
- Greeting and Seating Clients
- Multi-Line Telephone Systems
- Multitasking and Prioritization
- Document Management
- Meticulous and Organized
- Verbal and Written Communication
Certification
Cosmetology License
Associates Degree in Liberal Arts
Affiliations
- Volunteer at Always Sunny Sanctuary - Stanfield, AZ - Nov 2023 - Current
- Volunteer at Aimee's Farm Animal Sanctuary - San Tan Valley, AZ - Jul 2023 - Current
- Megan's Dance Academy - Plainview, NY - Sept 2013 to Sept 2016
- Ella Marie School of Dance - Hicksville, NY - Sept 2009 to Sept 2013
- Girl Scouts Troup 3371 - Long Island, NY - 2004 to 2016
- Key Club Division Ave High School - Levittown, NY - Sept 2012 to Jun 2016 - Leadership Role
- Pioneer Club Good Lutheran Church - Levittown, NY - 2009 to 2010
- The NSLS Honors Society - Jan 2024 to current
- Honor Roll at Division Ave High School - Sept 2015 to Jun 2016
- Scholarship from Ella Marie School of Dance - Essay submission on "What Dance Means to Me" - 2011
- Bronze Award from Girl Scouts - Jun 2009
- Published Poem in Young American Poetry Digest - 2006
- Trailblazer Award from Pioneer Clubs - 2010
- Missions Award from Pioneer Clubs - 2010
- Certificate of Recognition for Community Service from Hempstead Town Hall - 2009
References
References available upon request.
Timeline
Veterinary Assistant/Receptionist
Trilogy veterinary Medical Center
09.2023 - Current
Accountant Assistant
Henry Brown Buick GMC
02.2023 - 09.2023
Title Clerk
DARCARS Automotive Group
05.2022 - 01.2023
Title Clerk
Mazda of New Rochelle
07.2021 - 05.2022
Title Clerk
Millennium Chevrolet
08.2018 - 07.2021
Sales and Service Receptionist
Chevrolet of Huntington
06.2017 - 08.2018
Parts and Service Receptionist
Advantage Hyundai
04.2015 - 06.2017
High School Diploma -
Division Avenue High School
Associate of Arts - Liberal Arts And General Studies
Nassau Community College
Cosmetology -
General R. Claps Career And Technical Center
Some College (No Degree) -
Central Arizona College
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