Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Faith Donitz

San Tan Valley,AZ

Summary

Enthusiastic professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Veterinary Assistant/Receptionist

Trilogy veterinary Medical Center
Chandler, AZ
09.2023 - Current
  • Answered incoming calls and provided information to clients regarding services offered.
  • Processed payments from clients including cash, credit cards, and checks.
  • Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
  • Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Cleaned and sterilized exam rooms between appointments.
  • Prepared laboratory slides for microscopic examinations.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Ensured that cages were kept clean at all times.
  • Released patients to owners with care directions from veterinary staff.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Operated radiographic equipment.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.

Accountant Assistant

Henry Brown Buick GMC
Gilbert, AZ
02.2023 - 09.2023
  • Assisted in the preparation of financial statements, reports and records.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Processed invoices and reconciled accounts payable transactions.
  • Verified accuracy of invoices and other accounting documents or records.
  • Reconciled bank statements by comparing statements with general ledger entries.
  • Conducted monthly, quarterly, and annual closings to ensure accurate reporting.
  • Resolved discrepancies between payments received and outstanding invoices.
  • Prepared journal entries to record various business activities such as sales revenue, expenses.
  • Responded to inquiries from internal departments regarding financial results, special reporting requests and the like.
  • Reviewed accounts for discrepancies and irregularities; corrected errors in postings or calculations.
  • Performed clerical duties such as data entry into computer systems, scanning documents, filing paperwork.
  • Provided support to the Accounting Manager as needed.

Title Clerk

DARCARS Automotive Group
Mt Kisco, NY
05.2022 - 01.2023
  • Processed applications for new titles, transfers and duplicate titles.
  • Maintained records of all transactions in a computer database.
  • Verified accuracy of title documents for completeness and correctness.
  • Researched customer inquiries regarding title information.
  • Coordinated with other departments to resolve issues related to titling process.
  • Performed data entry of vehicle information into system for registration purposes.
  • Assisted customers with questions about the titling process or fees associated with it.
  • Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
  • Entered lien information into the system when applicable.
  • Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
  • Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
  • Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
  • Printed copies of documents as needed.
  • Followed up on any outstanding liens or other issues preventing issuance of title.
  • Investigated lost or missing title requests.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Processed and maintained title files, implementing security measures to protect data.
  • Performed title searches, ordered reports and obtained clearance documents.

Title Clerk

Mazda of New Rochelle
New Rochelle, NY
07.2021 - 05.2022
  • Processed applications for new titles, transfers and duplicate titles.
  • Maintained records of all transactions in a computer database.
  • Verified accuracy of title documents for completeness and correctness.
  • Researched customer inquiries regarding title information.
  • Coordinated with other departments to resolve issues related to titling process.
  • Performed data entry of vehicle information into system for registration purposes.
  • Assisted customers with questions about the titling process or fees associated with it.
  • Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
  • Entered lien information into the system when applicable.
  • Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
  • Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
  • Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
  • Printed copies of documents as needed.
  • Followed up on any outstanding liens or other issues preventing issuance of title.
  • Investigated lost or missing title requests.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Processed and maintained title files, implementing security measures to protect data.
  • Performed title searches, ordered reports and obtained clearance documents.
  • Assisted with reconciling accounts payable and accounts receivable records.

Title Clerk

Millennium Chevrolet
Hempstead, NY
08.2018 - 07.2021
  • Processed applications for new titles, transfers and duplicate titles.
  • Maintained records of all transactions in a computer database.
  • Verified accuracy of title documents for completeness and correctness.
  • Researched customer inquiries regarding title information.
  • Coordinated with other departments to resolve issues related to titling process.
  • Performed data entry of vehicle information into system for registration purposes.
  • Assisted customers with questions about the titling process or fees associated with it.
  • Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
  • Entered lien information into the system when applicable.
  • Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
  • Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
  • Checked titles against odometer readings to verify accuracy of mileage disclosure statements.
  • Printed copies of documents as needed.
  • Followed up on any outstanding liens or other issues preventing issuance of title.
  • Investigated lost or missing title requests.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Processed and maintained title files, implementing security measures to protect data.
  • Performed title searches, ordered reports and obtained clearance documents.

Sales and Service Receptionist

Chevrolet of Huntington
Huntington, NY
06.2017 - 08.2018
  • Greeted visitors and provided them with assistance.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Parts and Service Receptionist

Advantage Hyundai
Hicksville, NY
04.2015 - 06.2017
  • Greeted visitors and provided them with assistance.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Division Avenue High School
Levittown, NY
12.2019

Associate of Arts - Liberal Arts And General Studies

Nassau Community College
Garden City, NY
12.2018

Cosmetology -

General R. Claps Career And Technical Center
Levittown, NY
06.2016

Some College (No Degree) -

Central Arizona College
Coolidge, AZ

Skills

  • Office Management
  • Bookkeeping
  • Clerical Support
  • Data Entry
  • Scheduling
  • File Management
  • Organization Skills
  • Service-Oriented Mindset
  • Time Management
  • Positive and Professional
  • Greeting and Seating Clients
  • Multi-Line Telephone Systems
  • Multitasking and Prioritization
  • Document Management
  • Meticulous and Organized
  • Verbal and Written Communication

Certification

Cosmetology License

Associates Degree in Liberal Arts

Affiliations

  • Volunteer at Always Sunny Sanctuary - Stanfield, AZ - Nov 2023 - Current
  • Volunteer at Aimee's Farm Animal Sanctuary - San Tan Valley, AZ - Jul 2023 - Current
  • Megan's Dance Academy - Plainview, NY - Sept 2013 to Sept 2016
  • Ella Marie School of Dance - Hicksville, NY - Sept 2009 to Sept 2013
  • Girl Scouts Troup 3371 - Long Island, NY - 2004 to 2016
  • Key Club Division Ave High School - Levittown, NY - Sept 2012 to Jun 2016 - Leadership Role
  • Pioneer Club Good Lutheran Church - Levittown, NY - 2009 to 2010
  • The NSLS Honors Society - Jan 2024 to current
  • Honor Roll at Division Ave High School - Sept 2015 to Jun 2016
  • Scholarship from Ella Marie School of Dance - Essay submission on "What Dance Means to Me" - 2011
  • Bronze Award from Girl Scouts - Jun 2009
  • Published Poem in Young American Poetry Digest - 2006
  • Trailblazer Award from Pioneer Clubs - 2010
  • Missions Award from Pioneer Clubs - 2010
  • Certificate of Recognition for Community Service from Hempstead Town Hall - 2009

References

References available upon request.

Timeline

Veterinary Assistant/Receptionist

Trilogy veterinary Medical Center
09.2023 - Current

Accountant Assistant

Henry Brown Buick GMC
02.2023 - 09.2023

Title Clerk

DARCARS Automotive Group
05.2022 - 01.2023

Title Clerk

Mazda of New Rochelle
07.2021 - 05.2022

Title Clerk

Millennium Chevrolet
08.2018 - 07.2021

Sales and Service Receptionist

Chevrolet of Huntington
06.2017 - 08.2018

Parts and Service Receptionist

Advantage Hyundai
04.2015 - 06.2017

High School Diploma -

Division Avenue High School

Associate of Arts - Liberal Arts And General Studies

Nassau Community College

Cosmetology -

General R. Claps Career And Technical Center

Some College (No Degree) -

Central Arizona College

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Faith Donitz