Summary
Overview
Work History
Education
Skills
Animal Enthusiast
Timeline
Generic

Faith Evans

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Aroma Joes
09.2022 - 12.2023
  • Responsible for preparing food and drinks up to customers standards, maintaining clean and sterilized environments up to state evaluation regulations, responsible for training and assisting in training of new hires
  • In charge or putting orders and deliveries away, and alerting managers on products we were running low/ were out of for weekly re-orders
  • Maintained a positive attitude during high volume busy hours, able to work well in a fast paced environment

Package Handler

United Postal Service
01.2022 - 01.2023
  • Followed safety regulations to maintain safe work environment, improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques, reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment, exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays, alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Aide

Harmony Homes By The Bay
01.2021 - 04.2022
  • Assist the elderly community with daily tasks, prepare meals and maintain dietary needs, use patience, understanding and empathy to gain the trust of the residents

Customer Service Representative

Newfields Country Store
01.2019 - 01.2021
  • Front line customer service, register, follow all sanitization rules and regulations, provide dynamic service in a fast-paced demanding environment

Crew member

Aroma Joes
01.2017 - 01.2018
  • Front line customer service, order taking, register, prepare food and drinks, follow all sanitization rules and regulations, use communication and teamwork to provide above expectation customer experience

Crew Member

American Eagle Outfitters, Inc
01.2015 - 01.2016
  • Front line customer service, organization and neatness/presentation of store

Education

high school diploma - General Studies

Oyster River High School
Durham, NH
06.2018

Skills

  • Extreme Excellence in Customer Service
  • Highly Organized
  • Team Player
  • Strong Communication
  • Volunteered for Turtle Conservation in Costa Rica
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Task Delegation
  • Retail Operations
  • Customer rapport
  • Sales Growth

Animal Enthusiast

Dedicated to the health, mental and emotional well being, and overall general care of all animals. I see most animals as our equals and deserve the same care.

Timeline

Assistant Manager

Aroma Joes
09.2022 - 12.2023

Package Handler

United Postal Service
01.2022 - 01.2023

Aide

Harmony Homes By The Bay
01.2021 - 04.2022

Customer Service Representative

Newfields Country Store
01.2019 - 01.2021

Crew member

Aroma Joes
01.2017 - 01.2018

Crew Member

American Eagle Outfitters, Inc
01.2015 - 01.2016

high school diploma - General Studies

Oyster River High School

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Faith Evans