Faith Farley
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Office Administrator/Warehouse Manager
Harsco Environmental International
Drakesboro, KY
03.2017 - 03.2022
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Trained new employees on administrative procedures, company policies and performance standards.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Assisted with coordination and hosting of company events.
- Scheduled Trucking for outgoing products
- Maintained schedule for incoming products and supplies.
- In charge of all production inventory for the sell of products produced.
- Daily entry of product produced for quality assurance and inventory control.
Telecommunications Operator /911 Operator
Kentucky State Police
Bowling Green, KY
05.2001 - 09.2016
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Performed clerical work such as sorting mail, restocking supplies and typing documents.
- Connected callers with appropriate professional, department or business.
- Maintained up-to-date knowledge of emergency call procedures.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
- Operated digital paging system to notify recipients of incoming calls.
- Managed 15-line switchboard system for busy Police, Fire and EMS.
- Working professionally in high stress situation
- Entering data into National Crime Information Center
Education
High School Diploma -
Hughes Kirk High School
Beechmont, KY08.1989
Skills
- Staff Training
- Financial Services Support
- Inbound Phone Call Handling
- Workforce Management
- Office Management
- Financial Records and Processing
- Maintaining Office Records
- Payroll Administration
- Computer Operating Systems
- Correspondence and Office Documents
- Office Supplies and Inventory
- Payroll Preparation
- Error Resolution
Timeline
Office Administrator/Warehouse Manager
Harsco Environmental International
03.2017 - 03.2022
Telecommunications Operator /911 Operator
Kentucky State Police
05.2001 - 09.2016
High School Diploma -
Hughes Kirk High School
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