Faith Gargano
Wakefield
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
Work History
Administrative Assistant, Admissions Office
The Governor’s Academy
09.2025 - Current
- Coordinate and assisted in managing the campus tour guide program, including scheduling, and communication
- Serve as primary point of contact for prospective students and families, providing welcoming and informed support
- Maintain accurate admissions and inquiry records through efficient data entry and record management
- Support admissions events, campus tours, open houses, and prospective student visits through scheduling and logistics
- Utilize Veracross, Google Workspace, and spreadsheets to streamline workflows and improve operational efficiency
- Manage daily office operations and handle confidential materials with discretion
Private Soccer Coach
06.2021 - 09.2025
- Developed individualized training and mentoring plans focused on growth, confidence, and goal-setting
- Fostered positive relationships with students and families through consistent communication
Intern, Assistant Athletics Director
Sacred Heart University
02.2025 - 05.2025
- Enhanced NCAA compliance through personalized academic advising for student-athletes.
- Facilitated collaboration with tutoring and wellness services to boost retention rates.
- Cultivated trust-based relationships with student-athletes to encourage accountability and engagement.
- Monitored student progress, ensuring adherence to NCAA and institutional standards.
- Implemented support strategies that significantly improved student success and satisfaction.
Receptionist & Social Media Assistant
Masi and Son Tile
06.2022 - 09.2024
- Managed front-office operations, scheduling, and professional client communications
- Supported enrollment and customer engagement initiatives through social media strategies, increasing engagement by 20%
Education
Bachelor of Science - Psychology
Sacred Heart University
Fairfield, CT05.2025
High School Diploma -
Lawrence Academy
Groton, MA06.2021
Skills
- Admissions and enrollment support
- Student advising and academic support
- Relationship-based family communication
- Confidential recordkeeping
- Scheduling and calendar management
- Microsoft Office Suite (Excel, Word, Outlook)
- Google Workspace (Docs, Sheets, Drive)
- Veracross, Blackboard, Schoology
- SPSS and data entry
Timeline
Administrative Assistant, Admissions Office
The Governor’s Academy
09.2025 - Current
Intern, Assistant Athletics Director
Sacred Heart University
02.2025 - 05.2025
Receptionist & Social Media Assistant
Masi and Son Tile
06.2022 - 09.2024
Private Soccer Coach
06.2021 - 09.2025
Bachelor of Science - Psychology
Sacred Heart University
High School Diploma -
Lawrence Academy
Campus & Athletic Involvement
- NCAA Division I Women’s Soccer – Sacred Heart University
- 08/2021 – 05/2025
- Balanced rigorous academic coursework with 30+ hours per week of training, competition, and travel