Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith Harrell

NV

Summary

Proactive and compassionate, with a track record of enhancing customer satisfaction through exceptional service and attention to detail. Skilled in HIPAA compliance and patient-focused care, adept at creating warm relationships and ensuring a safe, welcoming environment. Excelled in multitasking and training peers, significantly improving team efficiency and guest experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Sierra Nevada Medical Center
03.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Maintained accurate patient records, enhancing communication within the care team.
  • Provided emotional support to patients and families through compassionate interaction.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Implemented infection control protocols to ensure a safe environment for patients.
  • Trained new staff on best practices in patient care and workplace procedures.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.

Server

Morningstar Senior Living
09.2022 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Certificate - Certified Nursing Assistant

Truckee Meadows Community College
Reno, NV
11-2024

High School Diploma -

Advantages International School
Reno
11-2023

Skills

  • HIPAA compliance
  • Reliable team player
  • Compassionate
  • Basic life support
  • Alzheimer's and dementia care
  • Safety precautions
  • Patient-focused care
  • Companionship and emotional support
  • Patient relationship building
  • Infection control procedures

Certification

  • Certified Nursing Assistant (CNA)
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • Adult Protective Services Training Certificate

Timeline

Certified Nursing Assistant

Sierra Nevada Medical Center
03.2025 - Current

Server

Morningstar Senior Living
09.2022 - 07.2024

Certificate - Certified Nursing Assistant

Truckee Meadows Community College

High School Diploma -

Advantages International School

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