Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Faith Harris

Atwater,CA

Summary

Experienced Sales Floor Associate with a strong track record providing excellent customer service. Works well in fast-paced environments and maintains a positive attitude. Possesses excellent communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Freight Team Member

Tractor Supply
Turlock, California
02.2021 - Current
  • Developed customer service policies and procedures to meet and exceed industry service standards
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Loaded and unloaded incoming shipments of freight onto delivery trucks.
  • Monitored inventory levels to ensure that adequate stock was available for customer orders.
  • Operated a variety of material handling equipment in accordance with safety regulations.
  • Maintained cleanliness of work area and ensured proper disposal of waste materials.

Destino's

Resturant
Atwater, California
01.2024 - 04.2024
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Sales Floor Associate

Lowes Hardware
Merced, California
02.2023 - 09.2023
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
  • Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
  • Initiated contact with customers via phone calls or emails in order to increase sales opportunities.
  • Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
  • Resolved customer complaints promptly and professionally according to company policies.
  • Upheld all safety regulations as outlined by the company's health and safety policy.

Education

BBA - Criminal Justice

Merced College
Merced, CA
06.2026

Skills

  • Stocking and Replenishing
  • Forklift Certification
  • Customer Relations
  • Freight Operations
  • Staff Training
  • Sales Expertise
  • Active Listening
  • Account Management
  • Retail Sales Customer Service
  • Credit Card Payment Processing

Customer Service

  • POS System Operation
  • Cash Handling
  • Customer Assistance
  • Retail Merchandising
  • Material Handling Equipment
  • Merchandise Recommendations
  • Store Policies and Procedures
  • Merchandising and Display
  • Strong Communication and Interpersonal Skills
  • Achieved highest Number of new credit accounts opened within one-month period

Certification

  • Forklift
  • Floral arrangements
  • OSHA Safety Certificate
  • Food Handlers

Timeline

Destino's

Resturant
01.2024 - 04.2024

Sales Floor Associate

Lowes Hardware
02.2023 - 09.2023

Freight Team Member

Tractor Supply
02.2021 - Current

BBA - Criminal Justice

Merced College

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Faith Harris