Summary
Overview
Work History
Education
Skills
Stained glass art
Timeline
Generic

Faith Helms

Summary

Driven professional with a robust background in customer service and management, notably at Faith's Touch Home Services. Excelled in adaptability, professional communication, and decision-making, enhancing client satisfaction and operational efficiency. Demonstrated exceptional attention to detail and dependability, significantly contributing to a solid client base over 16 years. Proficient in bookkeeping and payroll management.

Overview

25
25
years of professional experience

Work History

Party Rental

Helmsbunch Party Rentals
05.2020 - Current
  • Booking dates and times with customers to rent out tables and chairs, snow cone machine, popcorn popper and yard games for private events.
  • Deliver and pick up rentals before and after events at expected times.
  • Book keeping by keeping track of customer information. Billing, receiving payments. keeping track of inventory and expenses.
  • Cleaning of all inventory to have ready for the next booking.

Home Services

Faith's Touch Home Services
11.2004 - 01.2020
  • Met with clients to discuss their household needs with house cleaning, laundry services, organizing and errands. Then make a plan for weekly, bi weekly or monthly service.
  • Booking the appointments.
  • Provided detailed services to my clients homes.
  • Managed employees to make sure they provided the same quality service in a timely manner.
  • Effectively managed my time and skills to build a solid client base for 16 years.
  • Book keeping by keeping track of customer information, billing and receiving payments. Ordering cleaning supplies. Keeping track of expenses and payroll.

Cashier, Asst Manager, Administrative Asst

Cobblestone Auto Spa
03.1999 - 11.2004
  • Friendly customer service answering questions and taking payments for vehicle services
  • Assisting the store manger with checking in vendors, making deposits and performing monthly store inventory counts.
  • Managing the store, and employees during the manager's day off.
  • Worked closely with the management administrative team reviewing books for other convenience / car wash stores.
  • Data entry. Accounts receiving and payables.
  • Payroll

Education

GED -

Paradise Valley High School
Phoenix, AZ
05.1994

Skills

  • Adaptability and Flexibility
  • Job Prioritizing
  • Decision-Making
  • Professional Communication
  • Attention to Detail
  • Dependable and Consistent

Stained glass art

One of my passions is stained glass art. I have been making custom glass pieces for clients for 11 years. I have sold my art in a couple local shops, and a shop in Hawaii. I have also done several craft shows.


I  have been working a couple side hustles the past 5 years.


2 years of seasonal work with Purple Pear. Working with a design team,and decorating high end residential homes and corporate offices for the Christmas season. 


1 year of caregiving with Touching Hearts. I meet with clients in their homes to help them with tasks around the house, bathing and dressing, meal prep or just some companionship.


Currently driving with Amazon Flex, delivering packages to residents by the expected time.

Currently driving with Uber Eats, delivering hot fresh food in a timely fashion. 


I was apart of The Susan G. Komen 3 day breast cancer walk for 3 years. Walking 60 miles in 3 days for breast cancer awareness. I Put together Team Keeping The Faith, and organized several fundraisers for the event, raising $7500 over 3 years. 



Timeline

Party Rental

Helmsbunch Party Rentals
05.2020 - Current

Home Services

Faith's Touch Home Services
11.2004 - 01.2020

Cashier, Asst Manager, Administrative Asst

Cobblestone Auto Spa
03.1999 - 11.2004

GED -

Paradise Valley High School

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Faith Helms