Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Hutchins

Elkton,MD

Summary

Nurturing Preschool Teacher's Aide possessing first-rate communication, organizational, and time management abilities. In-depth knowledge of early childhood education and development and age-appropriate instructional practices. Warm and caring individual with 3 years of experience supervising 6 children simultaneously and employing activities to support learning objectives.

Overview

6
6
years of professional experience

Work History

Preschool Teacher's Assistant

Tri-State Christian Academy
09.2021 - Current
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Taught children with creative approaches, methods, and techniques.
  • Organized snack time and nap hours.
  • Laminated teaching materials to increase durability under repeated use.
  • Enforced rules and instructions to maintain discipline.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Helped teacher prepare instructional material and displays.
  • Assessed student performance to evaluate progress and development.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Supervised children during in-classroom activities and on playground.
  • Communicated with parents to inform about child's progress and classroom behavior.

Retail Sales Associate

Bath And Body Works, Limited Brands
05.2020 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Hostess Trainer

Cracker Barrell Old Country Store
10.2017 - 12.2020
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Streamlined training process for new hostesses, reducing onboarding time significantly.
  • Improved team communication by implementing a weekly meeting to address concerns and share updates.
  • Developed training materials to standardize hostess procedures, ensuring consistency in service.
  • Set and oversaw weekly and special event menu plans.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed any guest complaints or issues swiftly resolving them leading to increased customer loyalty.
  • Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
  • Facilitated seamless transitions between shifts by effectively communicating pertinent information regarding reservations and special requests with incoming staff members.
  • Implemented strategies to reduce wait times for guests during busy periods, increasing overall satisfaction levels.
  • Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
  • Collaborated with waitstaff to accommodate guest requests promptly, enhancing overall dining experience.
  • Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
  • Coordinated special events and private parties, ensuring impeccable service from start to finish.
  • Assisted in conflict resolution between customers and staff, fostering a positive work atmosphere.
  • Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
  • Boosted restaurant reputation by consistently providing a warm and welcoming environment for guests.

Retail Sales Associate

Cracker Barrell Old Country Store
10.2017 - 12.2020
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Associate of Arts - Education

Cecil Community College
North East, MD
05.2024

Skills

  • Lesson Implementation
  • Special Needs Support
  • Cash Management
  • Problem Solving
  • Team Leadership
  • Decision Making
  • Teamwork and Collaboration
  • Classroom Management
  • Conflict Resolution
  • Organizational Skills
  • Time Management
  • Customer Service

Timeline

Preschool Teacher's Assistant

Tri-State Christian Academy
09.2021 - Current

Retail Sales Associate

Bath And Body Works, Limited Brands
05.2020 - Current

Hostess Trainer

Cracker Barrell Old Country Store
10.2017 - 12.2020

Retail Sales Associate

Cracker Barrell Old Country Store
10.2017 - 12.2020

Associate of Arts - Education

Cecil Community College

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Faith Hutchins