Faith Ingraham
Bentonville,AR
Summary
Successful and dedicated business development, sales, and administrative professional with 10+ years in sales, replenishment and merchandising; including 4 years with Walmart and Sam’s Club Home Office. Enjoys contributing to team goals with a positive attitude even under the pressure of tight deadlines. Leads cross-functional team through effective communication on large projects such as Line Reviews for Walmart modular updates.
Overview
19
19
years of professional experience
Work History
Operations Manager
Marketing Main Street
Rogers, AR
10.2023 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Oversaw financial management, budget management, accounting and payroll activities.
Account Manager- Walmart Departments Candy, Pharmacy/OTC, Sporting Goods
Core-Mark International
Bentonville, AR
07.2020 - 10.2023
- Managed daily fill rate and sales reporting and recaps sent to internal cross-functional team members
- Managed new sku set-up through planning and communication of timelines while providing relevant information to key stakeholders
- Managed vendor issues that arise in a timely manner
- Sales Presentation creation assistance utilizing PowerPoint for Business Managers
- Managed assortment for Walmart departments serviced by Core-Mark through their internal tools and platforms within the style guidelines provided
- Maintained internal master item file for pricing, item specification management, and reporting
- Managed and distributed monthly business recap used for analyzation and potential projection to internal team and company leadership
Sales Coordinator- Walmart Stores ECOMM and Sam’s Club
Crayola LLC
Bentonville, AR
11.2017 - 07.2020
- Supported Sales team with business development planning and execution of special projects
- Managed Item creation process through Data Sync and Supplier Quote process
- Business Analysis Ad Hoc reporting utilizing Retail Link
- Sales Presentation creation assistance utilizing PowerPoint for Business Managers
- Managed and sent out daily and weekly Sales team updates to cross functional teams including VP Sales, VP Operations, CEO, CFO, and COO of company
- Planned and coordinated quarterly team offsite meetings working with outside vendors
- Managed office administrative tasks such as ordering supplies, expense tracking, and serves as local point of contact and the face of Crayola in community for non-profit volunteering, product and monetary donations
- Tracked progress of important projects through Project Management documents to ensure deadline achievement
- Reported discrepancies to Replenishment Manager between forecast and sales thereby achieving inventory optimization.
Senior Inventory Coordinator- Office Electronics
Sam’s Club
Bentonville, AR
08.2014 - 01.2017
- Executed inventory management strategies and item forecasting as outlined by planning and merchandising partners
- Identified supply chain issues and managed resolution by utilizing internal reporting systems and achieved in-stock goals of 98% or above resulting in increased sales
- Tracked purchase orders to reduce occurrence of out-of-stocks and maintain MABD compliance
- Reported discrepancies to Replenishment Manager between forecast and sales thereby achieving inventory optimization.
Order Specialist- Fabrics & Crafts
Walmart
Bentonville, AR
12.2012 - 08.2014
- Improved each season sell through and inventory position from previous year results while exceeding budgeted profit goals
- Trained vendors in item creation process
- Maintained modular process calendar
- Processed replenishment orders
- Served as Order Management System Subject Matter Expert and lead team trainings
- Drafted training materials for OMS.
Logistics Analyst- Microsoft
Transplace
Lowell, AR
01.2005 - 01.2012
- 3rd Party Logistics Professional for 7 years from 2005 to 2012
- Promoted 4 times during that tenure starting from Freight Audit Clerk in Accounting up to Logistics Analyst for the Microsoft account
- Other accounts served during tenure include: Walmart Fixtures, Office Depot and Amazon.
Education
Healthcare Management
UA Grantham
Lenexa, KS10-2020
Skills
- Excel (Pivot Tables, Vlookups, Graphs, Charts, Large Data Set Management)
- PowerPoint
- Retail Link- Item 360, DSS, QMS
- SAP Concur Expenses
- Workflow Optimization
- Data Analysis
- Organizational Management
- Client Relations
- Solutions Development
- Project Leadership
Timeline
Operations Manager
Marketing Main Street
10.2023 - Current
Account Manager- Walmart Departments Candy, Pharmacy/OTC, Sporting Goods
Core-Mark International
07.2020 - 10.2023
Sales Coordinator- Walmart Stores ECOMM and Sam’s Club
Crayola LLC
11.2017 - 07.2020
Senior Inventory Coordinator- Office Electronics
Sam’s Club
08.2014 - 01.2017
Order Specialist- Fabrics & Crafts
Walmart
12.2012 - 08.2014
Logistics Analyst- Microsoft
Transplace
01.2005 - 01.2012
Healthcare Management
UA Grantham
Similar Profiles
Cydney JamisonCydney Jamison
Virtual Media Assistant at H Street Main Street Virtual Media ProgramVirtual Media Assistant at H Street Main Street Virtual Media Program
Amber BowmanAmber Bowman
Senior Customer Service and Sales at Main Street America InsuranceSenior Customer Service and Sales at Main Street America Insurance
Gina JollyGina Jolly
Minister of Music at Main Street United Methodist ChurchMinister of Music at Main Street United Methodist Church