Faith Jaramillo
Reseda,CA
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Nordstrom
Brea, CA
10.2019 - Current
- Charlotte Tilbury/ Bobbi Brown
- Recommended appropriate products to meet customers' individual needs.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Cultivated productive and positive relationships with customers built on loyalty and service.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Receptionist
Del Mar Park
Pasadena, CA
04.2019 - 09.2019
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Operated multi-line telephone system to independently handle over 50-100 calls each day.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Carefully transcribed phone messages and relayed to appropriate personnel within [Number] minutes of each call.
Beauty Sales Associate
Macy's
Montebello, CA
05.2018 - 04.2019
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Completed sales in excess of $[Amount] with near-zero error rate using POS system.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Increased sales [Number]% by offering advice on purchases and promoting additional products.
- Educated customers on promotions to enhance sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Listened to customer needs and desires to identify and recommend optimal products.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Associate of Arts - Kinesiology
Pasadena City College
Pasadena, CA06.2021
Timeline
Beauty Advisor
Nordstrom
10.2019 - Current
Receptionist
Del Mar Park
04.2019 - 09.2019
Beauty Sales Associate
Macy's
05.2018 - 04.2019
Associate of Arts - Kinesiology
Pasadena City College