Faith Jasper
Epworth,IA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support as well as accurate documentation.
Overview
5
5
years of professional experience
Work History
CNA
Harmony Of Dubuque
01.2023 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
CNA
Regency Care Center
08.2022 - 02.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Server/Hostess
Spectators Sports Bar
03.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Customer Service Representative
HTLF
01.2020 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
CNA
Stonehill
12.2018 - 01.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor of Science in Nursing - Nursing
Clarke University
Dubuque, IA05.2027
High School Diploma -
Hempstead High School
Dubuque, IA01.2020
Skills
- Nursing Standards
- Patient Relationship-Building
- Wound Care
- Calm Under Stress
- Dementia and Alzheimer's Knowledge
- Activities of Daily Living (ADL) Support
- Observing Responses
- Documentation Procedures Expertise
- Companionship and Emotional Support
- Reading Comprehension
- Documentation
Timeline
CNA
Harmony Of Dubuque
01.2023 - Current
CNA
Regency Care Center
08.2022 - 02.2023
Server/Hostess
Spectators Sports Bar
03.2022 - 11.2022
Customer Service Representative
HTLF
01.2020 - 03.2022
CNA
Stonehill
12.2018 - 01.2020
Bachelor of Science in Nursing - Nursing
Clarke University
High School Diploma -
Hempstead High School
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