Faith Johnson
Nashville,TN
Summary
I am an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. I am dedicated and an adaptable professional with a proactive attitude and the ability to learn quickly. I have a strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Kitchen Manager
Flora & Fauna Cafe and Roaster
Nashville , TN
03.2022 - 02.2025
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Developed and implemented kitchen policies, procedures and quality standards.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
Assistant General Manager
Grand Welcome Nashville
Nashville , TN
06.2021 - 02.2022
- Implemented quality control measures to uphold company standards.
- Managed and oversaw operations, maintenance and administration of properties.
- Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Leasing Consultant
Security Properties Residential
Nashville, TN
01.2020 - 06.2021
- Conducted informative and personalized tours, resulting in new leases.
- Maintained accurate records of correspondence with and from tenants.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
- Tracked leads using CRM software and followed up with interested parties.
- Detailed application requirements and answered questions from prospective tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Ensured that all paperwork was completed accurately in accordance with company policy.
Sou Chef
Stay Golden
Nashville , TN
11.2018 - 01.2020
- Coordinated ordering, receiving, storage, and distribution of food items.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Garde Manger Cook
5th & Taylor
Nashville , TN
04.2018 - 11.2019
- Plated dishes according to presentation standards.
- Monitored quality of ingredients used in the kitchen area.
- Portioned salads, hors d'oeuvres, appetizers and other cold food items.
- Prepared variety of foods according to exact instructions and recipe specifications.
Kitchen Manager
Frothy Monkey
Nashville, TN
07.2012 - 04.2018
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Developed and implemented kitchen policies, procedures and quality standards.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Skills
- Staff training and development
- Supply ordering
- Telephone and email etiquette
- Administrative support
- Phone and email etiquette
- Leasing and sales
- Operations management
- Problem-solving
- Employee scheduling
- Inventory management
- Multitasking and organization
- Conflict resolution
- Attention to detail
- Policy and procedure enforcement
- Customer service
- Quality management
- Team leadership expertise
References
References available upon request.
Timeline
Kitchen Manager
Flora & Fauna Cafe and Roaster
03.2022 - 02.2025
Assistant General Manager
Grand Welcome Nashville
06.2021 - 02.2022
Leasing Consultant
Security Properties Residential
01.2020 - 06.2021
Sou Chef
Stay Golden
11.2018 - 01.2020
Garde Manger Cook
5th & Taylor
04.2018 - 11.2019
Kitchen Manager
Frothy Monkey
07.2012 - 04.2018
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