Faith Jones
CONCORD,CA
Summary
Passionate Substance Abuse Counselor Intern with 5 years experience in mental health and addiction treatment. Proven track record in enhancing client recovery and satisfaction rates. Skilled in individual counseling and crisis intervention.
Overview
1
1
Language
11
11
years of professional experience
Work History
House Manager
Lifehouse Recovery Homes
11.2024 - Current
- Supervised daily operations, ensuring compliance with residential care standards.
- Coordinated staff schedules to optimize coverage and service delivery.
- Trained and mentored new team members on procedures and best practices.
- Conducted regular assessments to monitor resident progress and satisfaction levels.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
Retail Sales Associate
Goodwill Industries
10.2023 - Current
- Guided customers in product selection while delivering exceptional service to elevate shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing and cash handling.
- Maintained store organization by restocking shelves and merchandising displays according to company standards.
- Collaborated with team members to achieve daily sales goals and maintain a positive work environment.
Personal Assistant
Earl Brown
06.2015 - 09.2022
- Managed complex calendars, scheduling appointments to optimize time and resources.
- Streamlined office operations by implementing effective filing systems and improving document retrieval processes.
- Assisted in project management, tracking deliverables to ensure timely completion of tasks and initiatives.
- Maintained appropriate filing of personal and professional documentation.
Education
In Process - Addiction Studies
Diablo Valley College
Pleasant Hill, CA05-2027
Master of Science - Human Resources Management
Golden Gate University
San Francisco, CA06-2011
Languages
Spanish
Beginner (A1)
Timeline
House Manager
Lifehouse Recovery Homes
11.2024 - Current
Retail Sales Associate
Goodwill Industries
10.2023 - Current
Personal Assistant
Earl Brown
06.2015 - 09.2022
In Process - Addiction Studies
Diablo Valley College
Master of Science - Human Resources Management
Golden Gate University