Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Kenny

Farmington Hills

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
05.2023 - Current
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Cleaning and stocking the entire store before first shift arrives
  • Take orders
  • Taking cash

Ski Lift Operator

MT Holly Resort
01.2023 - 03.2023
  • Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
  • Educated visitors and guests in skiing, tubing and lift safety procedures.
  • Interpreted forecasted snow conditions to prepare for snow removal.
  • Maintained lift entrance, corral, and pit areas by removing excess snow and performing pre-operation inspections.
  • Communicated with other lift operators about high-risk lift riders.
  • Slowed lift down or stopped it in case of high-risk or young riders.
  • Helped guests get on and off lift.
  • Alerted mountain staff of any serious problems on lift.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.

Ski Lift Operator

MT Holly Resort
12.2023 - 03.2024

Crossroads Village & Huckleberry Railroad Member

Crossroads Village & Huckleberry Railroad
06.2022 - 11.2022
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Thomas the train weekends: put fake Thomas the train tattoos on children
  • Hollween month: pass out donuts, fill cider, and clean the trays after

Education

High School Diploma -

Linden High School
Linden, MI

Skills

  • Processing payments
  • Training program coordination
  • Sales expertise
  • Team leadership and supervision
  • Active listening
  • Creative
  • Task delegation
  • Policies and procedures
  • Sanitation and cleaning
  • Customer service
  • Cash handling
  • Opening and closing processes

Timeline

Ski Lift Operator

MT Holly Resort
12.2023 - 03.2024

Crew Trainer

McDonald's
05.2023 - Current

Ski Lift Operator

MT Holly Resort
01.2023 - 03.2023

Crossroads Village & Huckleberry Railroad Member

Crossroads Village & Huckleberry Railroad
06.2022 - 11.2022

High School Diploma -

Linden High School

Similar Profiles

CREATE PROFILE