Faith Klein
Simi Valley
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Kaiser Permanente
03.2025 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
PSC - Psych Social Clerk
Kaiser Permanente
12.2024 - 03.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Kitchen Staff Member
Kaiser Permanente
05.2021 - 12.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Customer Service Representative
Lowes Home Improvment
04.2020 - 02.2021
Food Service Worker
Eastside Donuts
08.2015 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Communications
Moorpark College
Moorpark, CACertification
Food Handlers Permit
Alcohol Beverage Serving License
Timeline
Pharmacy Assistant
Kaiser Permanente
03.2025 - Current
PSC - Psych Social Clerk
Kaiser Permanente
12.2024 - 03.2025
Kitchen Staff Member
Kaiser Permanente
05.2021 - 12.2024
Customer Service Representative
Lowes Home Improvment
04.2020 - 02.2021
Food Service Worker
Eastside Donuts
08.2015 - 03.2020
Communications
Moorpark College
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